As a People and Culture Specialist, you coordinate and support firm-wide learning programs, serving over 1,000 employees. You manage course logistics, assist learners with technical issues, and ensure compliance with certification requirements. Your responsibilities include testing and maintaining e-learning courses, recommending advanced tools to enhance engagement, and analyzing compliance data to ensure a high completion rate for professional development programs. Additionally, you act as a Subject Matter Expert for learning technologies, providing technical support and troubleshooting to optimize the learning.

Responsible for the full cycle recruiting process.Responsible for maintaining an up-to-date HPWO Human Resources Manual and Employee Handbook, and distributes as necessary. Conducts employee orientation and trainings.Develop and maintain a tracking system for job evaluations. Notify supervisors and employee to complete evaluations.Maintains all Human Resource files within the Human Resources Information System (HRIS).Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refer more complex questions to appropriate senior-level HR staff or management.Maintains all aspects of the E-Learning System (Relias).Completes all requests for salary/wage verification.Notifies IT (Information Technologist) of termination status to ensure that access to HPWO computers is protected.Maintains compliance with Federal and State regulations concerning employment (Worker’s Compensation, Unemployment, FMLA, Equal Opportunity Employer, Sexual Harassment, and Confidentiality).Respects and maintains employee confidentiality.

Greets patients, visitors and employees.Receives calls and schedules appointments.Answers/screens telephone calls and forwards to appropriate personnel.Records phone messages and distributes appropriately.Accurately enters patient information into the computer.Assembles patient medical record.Screens calls and visitors completely to determine the nature of the visit or phone call and the urgency of the contact to ensure a timely, efficient, and appropriate response.Takes and distributes detailed and accurate phone messages using the correct format to the appropriate staff member or area designated for phone messages.Assists management in reaching personnel from other departments when needed for consultation and referral. Determines items that can be handled personally, those which should be brought to the attention of the supervisor and those which should be referred to other areas.Ensures the equipment is functional and there is an adequate supply of all necessary forms stocked.Assists patients with completing information forms, as needed.Accurately documents in patient medical/dental record as needed.Accepts patient payments and records payments accurately.Copies income verification and enters information into Electronic Health Records.Retrieves lab reports/patient records from other health care providers.Accurately types and sends correspondence, memos, notices, and reports.Sorts, files, and retrieves correspondences, records, and documents upon request.Operates standard office machines and equipment.Sorts/collates mail and printed materials/notices for distribution.Cross-trains in other areas of office procedures.Makes confirmation calls to patients for appointments.Accurately codes all diagnoses in Electronic Health Records based on completed encounter forms.

Demonstrated detail organization when preparing meals for the residents.Utilized Excel to print out the residents diet tickets.Executed attention to detail when adjusting changes to the residents diet tickets from doctors orders.

Communicated effectively when taking residents' orders. Organized training for over eight employees that's teaches patience within the organization.

As a Student worker I am learning about HR. I am mainly in the HRIS department, but I usually get a chance to work in other departments. I have learned how to operate banner, and learned how to do audits.