Kiara Blue Email & Phone Number

Birmingham, Al, Us

Las Vegas, Nevada, United States

• Promoted to Project Manager within 2 years for exceptional performance and leadership• Spearheaded the recruitment and onboarding process for project coordinators, ensuring the team's cohesion and effectiveness• Implemented new Standard Operating Procedures (SOPs) and internal service standards, resulting in a measurable increase in team productivity• Successfully managed multiple projects simultaneously, consistently meeting or exceeding project deadlines and objectives• Strengthened client relationships by effectively communicating project progress, addressing concerns, and delivering high-quality results• Conducted post-project evaluations, identifying areas for improvement, and implementing corrective measures to enhance future project outcomes• Managed team of 6 project coordinators while maintaining my own book of business

Las Vegas, Nevada, United States

•Accountable for delivering the results we promise for existing clients•Client retention rate of at least 95% (no more than 5% drop)•Consistent follow-up with clients on what we need from them (pics of their staff for website, credit card info, etc.) via email or phone call•Answer clients' emails/phone calls and respond to them within 24 hours•Communicate clients' requests to internal fulfillment team for execution; once tasks are done, double-check work and let clients know whether tasks were done to clients' expectations• Served as the primary point of contact for 40-50 agency clients• Managed approximately $200,000 in annual digital ad spend• Evaluated ongoing campaign performance according to designated KPIs, client business objectives, and industry trends•Weekly: Monitor and analyze weekly reports every Monday; if results are lagging, work with internal fulfillment team to improve results; communicate to clients about what is (and what isn't) working with current campaign•Monthly: Put together a monthly report for each client; conduct strategy meeting for each client going over reports and explaining any ways in which the campaign needs to be improved

• Executed digital marketing strategies at SummitMedia, LLC, driving business growth and market expansion• Managed B2B sales accounts, nurturing key client relationships and generating revenue• Provided training on new product launches, advertising technology, and marketing best practices• Led cross-functional teams in coordinating marketing campaigns to maximize ROI and align with organizational objectives

Birmingham, Alabama, United States

• Exceeded quarterly targets by $70,000 through process improvements, enhancing efficiency• Enhanced brand visibility by liaising with media and academic groups for successful event execution• Developed SOP's for virtual events during the global pandemic

• Elevated the Atlanta Hawks Basketball brand through strategic event planning and coordination, securing high-visibility placements for Flight Crew brand ambassadors at prominent events such as the UNIVISION Christmas parade and Atlanta’s annual Pride Parade. • Collaborated with the fan experience department to conceptualize and implement halftime activation strategies, enhancing fan engagement and driving revenue through partnerships with renowned brands such as Chick-Fil-A and McDonald’s.

Greater Atlanta Area

• Provided exceptional communication support to senior management for prestigious events, ensuring seamless execution and client satisfaction• Optimized event logistics by developing detailed Run of Shows using Microsoft Excel, accommodating talent appearances and meeting specific guest needs• Negotiated a 17% reduction in rates for 650 hotel room bookings, resulting in significant cost savings while maintaining high-quality accommodation

• Created scripts after researching stories and scheduled interviews. • Produced segments for stations weekly football highlight broadcast, The Pig Skin Round- Up.• Created reels using Adobe systems to edit audio and visual effects. Responsible for attending local football games, collecting stats, and meeting tight deadlines before broadcast. • Collaborated with newscasters to organize and report breaking news segments assisted senior management with administrative duties including project budgets,

• Targeted audiences using social media platforms including twitter and Facebook to alert students of dorm closings and repairs.• Monitored guest check in and sustained order in student commons. Aided dorm resource managers in creating student focused content using Microsoft word, Excel, and PowerPoint.

Master'S Degree, Crisis/Emergency/Disaster Management

Bachelor Of Arts (B.A.), Liberal Arts And Sciences/Liberal Studies

Activities and Societies: NAACP, Alpha Kappa Alpha Sorority Incorporated HIGHLIGHTS · Host of various events on campus promoting community.

Education record