• Resolve any issues a customer may have regarding their account.• Educating customers regarding their account(s), late fees, payment options, company updates, financing, while notating the entire interaction in company computer systems.• Working with different departments to ensure customers’ needs are met and the company is meeting its everyday metrics and quarterly goals.• Process ACH, checks, and wire payments.• Analyzed customers transaction history, online web/ACH… Show more • Resolve any issues a customer may have regarding their account.• Educating customers regarding their account(s), late fees, payment options, company updates, financing, while notating the entire interaction in company computer systems.• Working with different departments to ensure customers’ needs are met and the company is meeting its everyday metrics and quarterly goals.• Process ACH, checks, and wire payments.• Analyzed customers transaction history, online web/ACH payments, and previous call history. Show less

• Interact with customers in various across Georgia and educate them about our company’s new phone deals, how they can save money by switching, and why they are superior to their competitors. • While being with the company for only two months I was promoted to assistant by meeting my sales goals for three consecutive weeks.• Keep records of each customer that switched and making sure they remain a satisfied customer.… Show more • Interact with customers in various across Georgia and educate them about our company’s new phone deals, how they can save money by switching, and why they are superior to their competitors. • While being with the company for only two months I was promoted to assistant by meeting my sales goals for three consecutive weeks.• Keep records of each customer that switched and making sure they remain a satisfied customer. • Built a team of three to help create new ideas and strategies on how to promote Fortune 500 companies.• Created my own sales pitch, flyers, brochures, and web-ads for a Pharmacy Wholesale Club campaign. Show less

• Greet all visitors, staff, and parents, determine their needs and direct them to the appropriate person and/or office.• Answer all telephone systems for the childcare center and/or administrative office, take messages and direct incoming calls appropriately.• Handling confidential information which would have an immediate negative impact on organizational operations if shared beyond its intended audience.• Process employee time in ADP for department managers approval and place… Show more • Greet all visitors, staff, and parents, determine their needs and direct them to the appropriate person and/or office.• Answer all telephone systems for the childcare center and/or administrative office, take messages and direct incoming calls appropriately.• Handling confidential information which would have an immediate negative impact on organizational operations if shared beyond its intended audience.• Process employee time in ADP for department managers approval and place weekly center supply orders. Show less

● Provided facial designs according to customer selection.● Displayed excellent customer service by greeting customer and providing park directions and insight.● Resolved customer issues and complaints in a professional manner.● Process card or cash payments utilizing a computerized cash register