It Service Desk Specialist
Current
Aug 2023 - Present
AeroLeads people directory · profile
Kiara Castillo Email & Phone Number
IT Service Desk Specialist
at
Gong
1 work email found
@asana.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Service Desk Specialist
Location
San Francisco, California, United States
Company size
Who is Kiara Castillo? Overview
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Quick answer
Kiara Castillo is listed as IT Service Desk Specialist at Gong, a with 436 employees, based in San Francisco, California, United States. AeroLeads shows a work email signal at asana.com and a matched LinkedIn profile for Kiara Castillo.
Kiara Castillo previously worked as IT Support Specialist at Asana and User Operations Specialist at Asana. Kiara Castillo holds High School Diploma, General Studies from John O'Connell High School.
Company email context
Email format at Gong
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{first_initial}{last}@asana.com
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AeroLeads found 1 current-domain work email signal for Kiara Castillo. Compare company email patterns before reaching out.
Profile bio
About Kiara Castillo
I am a motivated and persistent problem solver with a passion for using my creativity to create solutions to every day problems.I am currently a student at Year Up Bay Area, in the IT track. My goal is to expand my horizons through the IT track and learn as much as possible while also networking with as many people as I can so I can break into the software development field or cloud computing. I enjoy challenging myself when I have the chance. I am a person that strives to be as dependable and adaptable as possible. I dont turn away from challenges, instead I persist and I conquer any obstacle that gets in my way.
Listed skills include Networking, Analytical Skills, Spanish Translation, Microsoft Excel, and 2 others.
Current workplace
Kiara Castillo's current company
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7 roles · 11 years
Kiara Castillo work experience
A career timeline built from the work history available for this profile.
It Support Specialist
Jul 2022 - Aug 2023
User Operations Specialist
• Resolved over 30+ tickets a day using Zendesk ticketing system about requests, services, and product-related features resulting in an increase of customer satisfaction• Communicated with internal teams with bug reports and customer feedback to improve company software• Escalated internal issues with the software to engineers to resolve the customer’s issue• Increasing efficiency by analyzing key metrics, assessing tooling needs, and implementing solutions using tools, integrations, and APIs
Jan 2022 - Jul 2022
Year Up Student
Sep 2021 - Jul 2022
Home Care Provider
Services included household chores such as cleaning, personal care, laundry and meal preparations. Accompanied and transported client to doctor appointments and medicine pickup. Handled all electronic needs such as sending emails, scheduling appointments, trouble shooting and fixing issues with mobile phone.
Jan 2019 - Dec 2020
Receptionist And Assistant
Responsibilities as receptionist include checking patients in, preparing them for their appointment and confirming their personal and insurance details. Assisting the patients and answering questions that they had about their appointment or procedures.Strong product knowledge of eyewear and eye glass lenses. Sold eye-wear to customers and patients.Assisted and educated patients regarding eye contact lenses and how to properly care for them.Assisted the optometrist with completing a pre-exam for patients. Pre-exam include -Used a tonometer for testing a patients eye pressure. Used an auto-refractor to estimate a patient's lens prescription. Used a lensmeter on a patients glasses to detect the prescription strength of their existing lenses.Required to assist customers in English or in Spanish, depending on the customers needs.
Dec 2019 - Mar 2020
Internship Trainee
Zuckerberg General Hospital- Radiology department; Family and Community Medicine Department; Operating Room-Observed and shadowed Doctors as they interacted with patients and watched them use tools such as MRI machines, perform procedures and surgeries on patients-Assisted with interpreting conversations from English to Spanish for Spanish speaking patients.-Disinfected and cleaned machines used for procedures with patientsLaguna Honda Rehabilitation Center- Physical Therapy Department-Interacted with patients during their physical therapy, and creative time activities
2016 - 2017
~1 yr
Team & coworkers
Colleagues at Gong
Other employees you can reach at gong.io. View company contacts for 436 employees →
GH
Gal Harel
Colleague at GongTel Aviv District, Israel
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HS
Hadas Stolovits
Colleague at GongTel Aviv District, Israel
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BR
Brianna Rohrhoff
Colleague at GongSan Diego, California, United States
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TN
Temp Null
Colleague at GongThane, Maharashtra, India
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PA
Payel Agarwal
Colleague at GongWest Bengal, India
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MW
Mohamed Wassem
Colleague at GongDelhi, India
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PY
Pri Yayan
Colleague at GongSouth Kalimantan, Indonesia
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PP
Paulo Pereira
Colleague at GongMountain View, California, United States
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GM
Gonesh Mardi
Colleague at GongGuwahati, Assam, India
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MS
Mia Swift
Colleague at GongChicago, Illinois, United States
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Gal Harel
Colleague at GongTel Aviv District, Israel
View →
HS
Hadas Stolovits
Colleague at GongTel Aviv District, Israel
View →
BR
Brianna Rohrhoff
Colleague at GongSan Diego, California, United States
View →
TN
Temp Null
Colleague at GongThane, Maharashtra, India
View →
PA
Payel Agarwal
Colleague at GongWest Bengal, India
View →
MW
Mohamed Wassem
Colleague at GongDelhi, India
View →
PY
Pri Yayan
Colleague at GongSouth Kalimantan, Indonesia
View →
PP
Paulo Pereira
Colleague at GongMountain View, California, United States
View →
GM
Gonesh Mardi
Colleague at GongGuwahati, Assam, India
View →
MS
Mia Swift
Colleague at GongChicago, Illinois, United States
View →
1 education record
Kiara Castillo education
FAQ
Frequently asked questions about Kiara Castillo
Quick answers generated from the profile data available on this page.
What company does Kiara Castillo work for?
Kiara Castillo works for Gong.
What is Kiara Castillo's role at Gong?
Kiara Castillo is listed as IT Service Desk Specialist at Gong.
What is Kiara Castillo's email address?
AeroLeads has found 1 work email signal at @asana.com for Kiara Castillo at Gong.
Where is Kiara Castillo based?
Kiara Castillo is based in San Francisco, California, United States while working with Gong.
What companies has Kiara Castillo worked for?
Kiara Castillo has worked for Gong, Asana, Year Up, Ihss Public Authority, and Mission Optometry Inc.
Who are Kiara Castillo's colleagues at Gong?
Kiara Castillo's colleagues at Gong include Gal Harel, Hadas Stolovits, Brianna Rohrhoff, Temp Null, and Payel Agarwal.
How can I contact Kiara Castillo?
You can use AeroLeads to view verified contact signals for Kiara Castillo at Gong, including work email, phone, and LinkedIn data when available.
What schools did Kiara Castillo attend?
Kiara Castillo holds High School Diploma, General Studies from John O'Connell High School.
What skills is Kiara Castillo known for?
Kiara Castillo is listed with skills including Networking, Analytical Skills, Spanish Translation, Microsoft Excel, Problem Solving, and Spanish.
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