Mike Kidwell Email and Phone Number
denver, colorado, united states
Mike Kidwell's Location
Aurora, Colorado, United States, United States
Mike Kidwell's Contact Details
Mike Kidwell work email
- Valid
- Valid
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Mike Kidwell personal email
n/a
Mike Kidwell phone numbers
About Mike Kidwell
A proven IT professional that brings extensive experience in the Systems Administrator and IT Manager role, with the ability to lead project teams to ensure success. I have in-depth expertise in the implementation, analysis, optimization, troubleshooting, and documentation of IT systems with strong hands-on and technical knowledge.
Mike Kidwell's Current Company Details
Silverlane Technology
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Information Technology System Administrator at Silverlane Technology
denver, colorado, united states
- Website:
- silverlane.io
- Employees:
- 4
Mike Kidwell Work Experience Details
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Information Technology System AdministratorSilverlane Technology Apr 2021 - PresentDenver, Colorado, United States• Manage the configuration and operation of Active Directory, Windows Administration, Sophos Firewall, Sophos Wifi, Mimecast AntiSpam, Domain Controllers, DNS, DHCP, Exchange hybrid mail servers, VMware\vCenter administration, and Office 365.• Monitor the systems daily and respond immediately to security or usability concerns.• Support help desk requests and provide technical support for both hardware and software issues our users encounter.• Upgrade systems and processes as… Show more • Manage the configuration and operation of Active Directory, Windows Administration, Sophos Firewall, Sophos Wifi, Mimecast AntiSpam, Domain Controllers, DNS, DHCP, Exchange hybrid mail servers, VMware\vCenter administration, and Office 365.• Monitor the systems daily and respond immediately to security or usability concerns.• Support help desk requests and provide technical support for both hardware and software issues our users encounter.• Upgrade systems and processes as required for enhanced functionality and security issue resolution.• Manage infrastructure, including firewalls, malware protection software and other processes.• Create/Manage Site-to-Site VPN tunnels for our data center servers.• Manage the remote VPN connections for employees and troubleshoot any connectivity related issues.• Tier 3/4 support for Service Desk and troubleshoot any hardware/software related issues. Show less
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It Manager - Systems AdministratorBrytercx Apr 2017 - Oct 2020Greater Denver Area• I had to plan the company move to a new building and manage the project, employees and vendors to get all of our servers, firewall, switches, wifi, and all IT related equipment moved to the new building and setup over the course of a weekend.• Manage the configuration and operation of the SonicWall Firewall, Cisco Meraki Wifi, SpamTitan AntiSpam, Domain Controllers, Active Directory, DNS, DHCP, Exchange mail servers, and the VOIP phones• Monitor the systems daily and respond… Show more • I had to plan the company move to a new building and manage the project, employees and vendors to get all of our servers, firewall, switches, wifi, and all IT related equipment moved to the new building and setup over the course of a weekend.• Manage the configuration and operation of the SonicWall Firewall, Cisco Meraki Wifi, SpamTitan AntiSpam, Domain Controllers, Active Directory, DNS, DHCP, Exchange mail servers, and the VOIP phones• Monitor the systems daily and respond immediately to security or usability concerns• Respond to and resolve help desk requests and Provide technical support for both hardware and software issues our users encounter• Upgrade systems and processes as required for enhanced functionality and security issue resolution• Manage infrastructure, including firewalls, malware protection software and other processes including SonicWall, Sophos, DUO Security, SpamTitan• On-boarding and Off-boarding of employees• User/license administration for access to JIRA/Confluence, LucidCharts, ReadyAPI, KnowBe4, Slack, Tableau, SharePoint, Adobe Creative Suite, and Office 365• Create/Manage Site-to-Site VPN tunnels for our data center servers• Manage the remote VPN connections for employees and troubleshoot any connectivity related issues• Manage the Brivo badge reader system for building access• Manage purchases for computer-related equipment and work with Finance to complete purchase• Manage and maintain inventory of all computer related products, laptops, monitors, adapters, etc.• Run reports for inventory, firewall, security issues, license audits, as needed• Work with vendors to purchase equipment and software licenses Show less -
Contract, Systems Administrator - Janus GroupKelly Dec 2016 - Apr 2017Greater Denver Area• Manage Active Directory for enhanced functionality and security issue resolution• Manage users, distribution lists, security groups in Active Directory and grant access accordingly• On-boarding and Off-boarding of employees• Monitor tickets to grant access to specific software and servers -
Pc - Security AdminstratorNoodles & Company Feb 2016 - Nov 2016Broomfield, Co• I was hired from contract to FTE and performed the same duties plus the following• Implement the workstation upgrades for the restaurants. Imaging and configuring the store workstations and then shipping them to each of the restaurants.• Use Office 365 and Exchange Admin to setup new email accounts, also change configuration when needed in Azure and Intune.• Identify and resolve connectivity issues with TCP/IP, DNS, LAN/WAN• Implement software upgrades and research/resolve… Show more • I was hired from contract to FTE and performed the same duties plus the following• Implement the workstation upgrades for the restaurants. Imaging and configuring the store workstations and then shipping them to each of the restaurants.• Use Office 365 and Exchange Admin to setup new email accounts, also change configuration when needed in Azure and Intune.• Identify and resolve connectivity issues with TCP/IP, DNS, LAN/WAN• Implement software upgrades and research/resolve system problems using Aloha Configuration software, as well as Configuration Center• Image and configure Back of House workstations for restaurants and QA for shipping Show less -
Contract, It Support Specialist – Noodles & CoModis Jun 2015 - Feb 2016Broomfield, Co• Provide end-user support, supporting over 460 restaurants with hardware, software, wireless, printing and network issues• Setup and configure workstations and laptops for new hires• In Active Directory add/change users to correct groups for specific network access• Use Exchange Admin to setup new email accounts, also change configuration when needed• Collaborate with the Sys Admins to identify and resolve connectivity issues with TCP/IP, DNS, LAN/WAN• Setup Shoretel IP… Show more • Provide end-user support, supporting over 460 restaurants with hardware, software, wireless, printing and network issues• Setup and configure workstations and laptops for new hires• In Active Directory add/change users to correct groups for specific network access• Use Exchange Admin to setup new email accounts, also change configuration when needed• Collaborate with the Sys Admins to identify and resolve connectivity issues with TCP/IP, DNS, LAN/WAN• Setup Shoretel IP phones and configure with Shoretel Administration utility• Installation of all software for end-users and verify functionality of each of the software packages • Implement software upgrades and research/resolve system problems using Aloha Configuration software, as well as Configuration Center• Image and configure Back of House workstations for restaurants and QA for shipping Show less -
End User Analyst IiScl Health May 2013 - Mar 2015Denver Co• I was hired from contract to FTE and performed the same duties plus the following• I was sent to manage the Windows 7 upgrade project at all hospital locations and clinics• Provide end-user support at multiple sites, supporting over 2400 users with hardware, software, wireless, printing and network issues • Image/configure, and provide support to over 150 remote users Home-Coder/Transcriptionists and other remote users• Collaborate with the network team to identify and resolve… Show more • I was hired from contract to FTE and performed the same duties plus the following• I was sent to manage the Windows 7 upgrade project at all hospital locations and clinics• Provide end-user support at multiple sites, supporting over 2400 users with hardware, software, wireless, printing and network issues • Image/configure, and provide support to over 150 remote users Home-Coder/Transcriptionists and other remote users• Collaborate with the network team to identify and resolve connectivity issues with TCP/IP, DNS, LAN/WAN• Setup Cisco IP phones and configure with Cisco Call Manager• Provide training and consultation for complex projects or issues • Installation of all software for end-users and verify functionality of each of the software packages • Implement software upgrades and research/resolve system problems using remote management software Show less -
Contract, End User Analyst - Scl HealthKforce Inc, Scl Health, St Joseph Hospital Feb 2012 - May 2013Denver Co• Played a key part in the network/domain migration of 8000+ users and implementation of Office 365• Supported over 2400 end users with hardware, software, wireless and network issues • Backed-up lead technician for product purchasing • Worked to resolve trouble tickets from hospital staff for computers, printers, software, and medical devices • Provided training and consultation for projects• Installed all software for over 2400 end-users and verified functionality of each… Show more • Played a key part in the network/domain migration of 8000+ users and implementation of Office 365• Supported over 2400 end users with hardware, software, wireless and network issues • Backed-up lead technician for product purchasing • Worked to resolve trouble tickets from hospital staff for computers, printers, software, and medical devices • Provided training and consultation for projects• Installed all software for over 2400 end-users and verified functionality of each of the software packages • Utilized remote management software to implement software upgrades or troubleshoot system problems Show less
Mike Kidwell Skills
Wireless Networking
Wireless
Testing
Computer Hardware
Active Directory
Network Administration
Cabling
Cisco Technologies
Routers
Troubleshooting
Technical Support
Windows Server
Disaster Recovery
Security
Integration
Software Documentation
Laptops
Vmware
Servers
Networking
Telecommunications
Linux
System Administration
Voip
Microsoft Exchange
Virtualization
Data Center
Lan Wan
Printers
Software Installation
Hardware
Windows 7
Visio
System Deployment
Sharepoint
Windows
Dns
Management
Tcp/ip
Process Improvement
Training
Leadership
Customer Service
Business Process Improvement
Printer Support
Wireless Technologies
Domain Name System
Cisco Systems Products
Frequently Asked Questions about Mike Kidwell
What company does Mike Kidwell work for?
Mike Kidwell works for Silverlane Technology
What is Mike Kidwell's role at the current company?
Mike Kidwell's current role is Information Technology System Administrator at Silverlane Technology.
What is Mike Kidwell's email address?
Mike Kidwell's email address is mi****@****fox.com
What is Mike Kidwell's direct phone number?
Mike Kidwell's direct phone number is +130395*****
What skills is Mike Kidwell known for?
Mike Kidwell has skills like Wireless Networking, Wireless, Testing, Computer Hardware, Active Directory, Network Administration, Cabling, Cisco Technologies, Routers, Troubleshooting, Technical Support, Windows Server.
Who are Mike Kidwell's colleagues?
Mike Kidwell's colleagues are Wendell Ward, Lonette Moretti, Patricia Moscarelli, Craig Bennett.
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