Kieran Mcdaid Email and Phone Number

Make sure all products are available for orders, stock checking, using computer systems and scanners to input/output stock

Inbound call centre operator for Kura on behalf of Scottish Power. I deal with small to medium enterprises.

• Manages, oversees, and performs supervisory tasks associated with warehousing and distribution including: picking, packing, shipping, receiving, labeling, kitting, loading/unloading, putting-away, cycle and wall to wall counting, customs control, inventory auditing and inventory management and control. Will manage the use of material handling equipment such as pallet movers, standup forklifts, swing- reach trucks, and order pickers• Provides customer support for logistics problems. Coordinates transportation of customer materials to and from the Hub/Gateway facility. Manages inbound shipment receipt and inventory control, warehousing, customs control, and outbound shipment preparation and dispatch• Assumes responsibility for good working practices, safety, and security for customer inventory and warehouse staff• Coordinates with station, regional management and service centers regarding development and retention of customer base. Develops, recommends and implements process and procedure improvements for service delivery to the customer. Provides customized solutions for customers in the areas of warehousing, inventory control and analysis, transportation, and technical support• Responsible for the Key Performance indicators and ensures budget targets are met• Supervises staff; responsible for hiring, coaching, training, and developing subordinate staff. Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes• Additional responsibilities include grievance administration, conflict resolution, mentoring and consistent application of disciplinary actions in accordance with Company policy.

Managed a covid test site, made sure all staff were trained and competent, stock checking, delivery taking.