Kieran Ellis Email & Phone Number

Bristol, England, United Kingdom

Bristol, England, United Kingdom

Bristol, England, United Kingdom

Responsible for overseeing the QA strategy and processes for a suite of web applications, including sector leading enterprise size systems like Workload Allocation Management. Leading 4-6 QA testers within a wider Software Development team that follows both Waterfall and Agile workflows on existing applications. - Partnering with the Head of Technical services, Lead Developers and DevOps to improve existing processes and introduce new tools- Planning and strategising the transition of QA away from a legacy Waterfall workflow and in to a SCRUM based development lifecycle. - Collaborating on the development and maintenance of a suite of automated regressions tests using Codeception , TestProject and Postman with integration into a GitLab CI/CD pipeline - Managing the backlog of bugs fixes and enhancements to be deployed on a monthly basis, including partnering with Client Services for priority ticket scheduling and providing detailed progress reporting - Working closely with Product Managers, Business Analysts and Developers on Requirements elicitation, gathering and refinement for our next generation of applications- Proactive guidance and mentorship for QA team members, including peer reviewing work, regular 1-2-1's and the creation of personal development and training plans. - Involvement in day to day QA and testing activities where needed

Bristol, United Kingdom

Part of a new testing team, to improve the quality of ongoing development to a suite of existing suite of web applications used by UK and international universities. There had been little focus on QA until this point so a great opportunity to be involved at ground level while knowing there would also be many challenges. - Carried out rigorous manual End-to-End Functional Acceptance Testing on all bug fixes and enhancements, documenting issues and reproduction steps and liaising closely with the development team to maintain code quality and meet business requirements- Carried out Exploratory Testing to root out difficult to find or complex bugs in the system. - Utilised different testing skills to cover all aspects of the applications - Backend Technical Testing on Drupal/Symfony frameworks- Frontend and UI Testing on Vue/React frameworks - Database Testing using MySQL queries and Sequel Pro - API Testing using Postman - WCAG/Accessibility Testing- Collaborated with DevOps and the Development team to introduce a test environment that utilised Docker, allowing a transition away from Virtual Machines- Creation of the first iteration of automated regression tests utilising the Codeception and Postman alongside BDD methodology - Worked closely with all the Technical Services team to start addressing the challenges with current processes and systems - including research, strategising, planning and documentation - Screening and Triage of new bugs that were raised internal or by clients

London, United Kingdom

Part of the EMEIA Apple Pay team - ensuring Apple Pay continued to provide world class user experiences for customers across the EMEIA Region. Supporting expansion and launch of Apple Pay into new countries with new merchants-Verifying Apple Pay systems against new hardware and multiple new Mac OS/iOS releases, ensuring that all critical functionality continues to work as expected. - Test writing, scheduling and case management - Extensive Manual End to End testing - Automated iOS testing with Quick/Python - EMEIA engineer on global team as part of the PSD2 compliancy project - Development of internal tools and processes to improve efficiency and accuracy of testing - Liaising with Business management, Developer and Server Engineering teams to resolve issues and provide critical data for bug analysis, review and fixes. - Working with Apple Pay Merchant team to provide full QA coverage when on-boarding new banks and partners against very tight deadlines

Cupertino, Usa

Leading User Acceptance Testing for 2-3 projects each year. This would involve leading teams of 4-8 testers from across the globe to provide User Acceptance sign off for multiple internal Apple Retail iOS and desktop systems - Test writing, scheduling and case management - Working closely with Product Owners to clarify user stories and requirements - On-boarding and training new testers - Providing guidance and mentoring to the test teams around best practices and skills - Overseeing the day to day testing process - Daily progress reporting and Bug Review Boards - collaborating with Product Owners & Development teams to discuss priorities and development roadmaps - Supporting different geographical markets for Pilot testing before broader releases

Bristol, United Kingdom

Supporting and aligning Market-wide and store specific goals, projects and initiatives through impartial, highly-accurate and clearly communicated data analysis. Use of technical system and process knowledge to bring several developmental programs to fruition.Leading bi-monthly commercial reviews for the market with Market and Store LeadersCorrelating quantitative data along with behavioural trends to provide insights into the utilisation of the a Feedback Tool and helping to drive tangible changes in our market priorities. Worked to develop, design and launch a platform in which managers have access to relevant, dynamic, accessible training content that supports personal development. Providing on-going project management, working with the content, technical and facilitator teams to keep on a critical timeline.

Spearheaded 1st generation of the Preservations-Operations role for South UKExcelled in all areas of in-scope work and also working in beyond-scope areas such as NPI and launch planning, scheduling and resource managementSuccessfully led the store inventory team to their first Physical Inventory pass in 4 cycles. Worked closely with the team to understand both individual challenges and group dynamics in what was an underperforming area of the store. Collaboratively created new working practices and applied innovation in several areas, especially scheduling and time management, allowing the team to be more productive and positive in their work.

Bristol, United Kingdom

Bath

Bristol, United Kingdom

Bristol, United Kingdom