Kieron Base Email & Phone Number

Sheffield, Gb

Sheffield, England, United Kingdom

Sheffield, England, United Kingdom

Doncaster, United Kingdom

Sheffield, United Kingdom

- Managed contact centre sales agents to promote and sell apprenticeships and other work based learning solutions to government levy and non-levy paying businesses.- Support the Head Engagement to develop and implement a range of employer engagement strategies targeting SME’s and large employers throughout the ILE’s core delivery locations. - Strategic planning and forecasting to support team focus targeting ILE’s core sectors including Professional (Inc. HR & PM), Leadership and… Show more - Managed contact centre sales agents to promote and sell apprenticeships and other work based learning solutions to government levy and non-levy paying businesses.- Support the Head Engagement to develop and implement a range of employer engagement strategies targeting SME’s and large employers throughout the ILE’s core delivery locations. - Strategic planning and forecasting to support team focus targeting ILE’s core sectors including Professional (Inc. HR & PM), Leadership and Management, FM, Childcare, Hair and Beauty qualifications.- Delivered end-to-end recruitment solutions for recruiting employers, hiring managers and business owners by attracting, screening and sourcing new apprentices and placing successful applicants with suitably matched vacancies - Managed employer engagement through outbound cold-calling, email and social media marketing campaigns to support sales activity and pipeline generation. - 1-1 reviews and delivered management feedback through coaching and guidance to improve performance and encourage staff development and progression.- Planned weekly team briefs and daily buzz meeting to set focus for engagement and sales activities, share updates and encourage and inspire the team’s performance. - MI and reporting updates to Head of engagement and Operations director - Provided mentoring support to the apprentice sales coordinator through to completion of business administration apprenticeship who was then recruited as a F/T staff member to manage inbound queries.- Partnered with marketing team to design and deliver customised marketing material and communications to support sales strategy Show less

Doncaster, United Kingdom

- Supervised Job outcome and sustainment validation activities and management of team performance to meet claim deadlines effectively and efficiently in accordance with monthly KPI targets. - Allocation of workloads to ensure altering demands were met through appropriate planning and communication of team’s focus and requirements. - Quality audit reviews to ensure contract SLA’s were met.- 1-1 reviews and management feedback through coaching and guidance to improve performance and… Show more - Supervised Job outcome and sustainment validation activities and management of team performance to meet claim deadlines effectively and efficiently in accordance with monthly KPI targets. - Allocation of workloads to ensure altering demands were met through appropriate planning and communication of team’s focus and requirements. - Quality audit reviews to ensure contract SLA’s were met.- 1-1 reviews and management feedback through coaching and guidance to improve performance and encourage individual development and progression.- Planning and team forecasting to support management decision making - MI and reporting updates to the Head of Claims. Show less

Sheffield, United Kingdom

- Tracked and monitored client journey to validate and claim for Job outcomes and sustained employment periods for Work Programme participants - Maintained internal CRM to track client status, recording activity through external data management system. - Built good working relationships with external stakeholders to support validation and claim activities - Liaised with supply chain partners to allocate clients to welfare-to-work programmes maintaining positive professional… Show more - Tracked and monitored client journey to validate and claim for Job outcomes and sustained employment periods for Work Programme participants - Maintained internal CRM to track client status, recording activity through external data management system. - Built good working relationships with external stakeholders to support validation and claim activities - Liaised with supply chain partners to allocate clients to welfare-to-work programmes maintaining positive professional relationship throughout the customer journey.- Promoted welfare programmes and placement opportunities to customers and employers Show less

Sheffield, United Kingdom

- Inbound customer service and referral allocation- Contract administration of regional DWP employment contracts (New deal / JCPSC) - Inbound / Outbound customer service queries

Sheffield, United Kingdom

- Outbound Telesales and lead generation - B2b & B2c Sales and marketing- Campaign management, data processing and administration

Bachelor’S Degree, E-Communications Ba (Hons), 2:1

ePromotion & eMarketing SEO (Search engine optimization) PPC (Pay-per-click) Google Adwords Writing for Digital Communications Sound.

Foundation Degree (Fda), E-Communications, Distinction

e-Promotion & advertising Communications and ethics Marketing and Digital design Social Media Planning and campaign management

High School, Gcses

5 GCSEs grades A-C including English and Mathematics