Kiersten Ferguson

Kiersten Ferguson Email and Phone Number

Senior Manager, Exhibitor Support @ Freeman Company
Fort Worth, TX, US
Kiersten Ferguson's Location
Fort Worth, Texas, United States, United States
Kiersten Ferguson's Contact Details

Kiersten Ferguson work email

Kiersten Ferguson personal email

n/a
About Kiersten Ferguson

I have five years of customer service experience in a JD Power Certified contact center. I am currently a Supervisor, wherein I am responsible for quality assurance, workforce management, training, and coaching a team of up to 15 representatives. In this role, I also work with our online team to leverage customer and representative feedback to ensure a positive customer experience online.Previously, I worked as a Pay-Per-Click Specialist at a digital marketing company and as an AVID tutor for a school district.

Kiersten Ferguson's Current Company Details
Freeman Company

Freeman Company

View
Senior Manager, Exhibitor Support
Fort Worth, TX, US
Website:
freeman.com
Employees:
6348
Kiersten Ferguson Work Experience Details
  • Freeman Company
    Senior Manager, Exhibitor Support
    Freeman Company
    Fort Worth, Tx, Us
  • Freeman Company
    Manager, Exhibitor Support
    Freeman Company Jun 2021 - Present
  • Freeman Company
    Customer Support Supervisor
    Freeman Company Aug 2018 - Jun 2021
    Dallas-Fort Worth Metroplex
    Customer Support Supervisor with a focus on training, coaching, and quality assurance for a team of Customer Support Representatives. Skills include: workforce management, excellent written and verbal communication, customer satisfaction
  • Freeman Company
    Customer Support Representative
    Freeman Company Sep 2017 - Aug 2018
    Grand Prairie, Texas, United States
  • Stubgroup Advertising
    Digital Marketing Specialist
    Stubgroup Advertising Nov 2016 - Aug 2017
    Dallas-Fort Worth Metroplex
    As a Pay-Per-Click Specialist I was responsible for creating and maintaining AdWords, Facebook, Twitter, and LinkedIn marketing campaigns for numerous clients. In this role, I also created Squarespace websites for clients, embedded coding, and managed client payments.
  • Freeman Company
    Customer Support Representative
    Freeman Company Jun 2015 - Nov 2016
    Grand Prairie, Texas, United States

Kiersten Ferguson Education Details

Frequently Asked Questions about Kiersten Ferguson

What company does Kiersten Ferguson work for?

Kiersten Ferguson works for Freeman Company

What is Kiersten Ferguson's role at the current company?

Kiersten Ferguson's current role is Senior Manager, Exhibitor Support.

What is Kiersten Ferguson's email address?

Kiersten Ferguson's email address is ki****@****nco.com

What schools did Kiersten Ferguson attend?

Kiersten Ferguson attended The University Of Texas At Arlington.

Who are Kiersten Ferguson's colleagues?

Kiersten Ferguson's colleagues are Alex Bloch, Kiko Leong, Steve Peterson, Ashley W., Nicole Ginebra, Shannon Cripe, Lacy Snodgrass.

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