Program level Business Analyst for the government mandated National Provider Identifier (NPI) project. Responsibilities included: - Provided program level business analyst support to the Program Manager and 22 application area Project Managers. - Developed dependencies matrix to manage and control inter-dependencies between application areas. - Created context level diagrams for each application area to use in joint application requirement gathering sessions. - Facilitated and documented requirements for joint application requirement gathering sessions. - Assisted with critical data collection for program level re-estimation.

- Performed proofing, printing and distribution of client deliverables including benefit analyses, data analyses, and client proposals. - Used databases to set up project components for tracking production. - Utilized macros to prepare weekly updates of resolved/unresolved client technical support issues. - Produced monthly reports regarding project activities which were presented at board meetings. - Completed special projects researching specific client or internal data; created graphs using Word or PowerPoint to exhibit data for management in executive summary format. - Provided work direction to Administrative Assistant in performing office clerical services