Mike Kayala Email & Phone Number

105 E Broadway Little Falls Mn 56345

Tax Preparation for individuals, farms and businesses. We offer a secure portal for virtual tax preparation from the comfort of your home. From uploading documents, to eSign & ePay you can complete tax preparation without office visits to save time & fuel or if you have COVID or health concerns. You don't have to leave your home. We also offer drop off & in office interviews if that is your preference.

Little Falls, Minnesota, United States

Little Falls, Minnesota, United States

► Performed numerous leadership roles to assist enterprise through growth and change.Serve on leadership team accountable for efficiencies and profitability. Little Falls facility maintains average staff of 400 employees, with multi-million-dollar sales. Report to site Director of Operations, overseeing 12-hour shift operations of 85-100 employees in areas of Quality Assurance, Production, Lean & Continuous Improvement, Data Processing, Shop, Shipping & Receiving. Additional leadership roles:• Better Practices Standardization (BPS) Team Member, charged with melding all Standard Work processes toward goal of single set of trained processes in all 4 facilities located in Minnesota and Pennsylvania. • Acted as interim Data Processing Manager while another was recruited. Also served as Quality Control Manager and Training Manager at Farmingdale, NY facility after purchase from competitor.• Migrated Automated Marketing Program from acquisition point in NY to Chanhassen, MN home office. • Currently serve as Lead Team member on Lean and Continuous Improvement initiatives; and as Little Falls Quality Assurance Auditor / Manager. • During tenure, served on Lead Operations Team, with interim positions at other company facilities:- Operations Manager and Acquisition Team Member to Swedesboro, NJ. Closed out production work of competitor, assessed skill sets, assisted recruitment of displaced workers, and coordinated plant’s closing so that assets could be distributed to other IWCO facilities. - As Quality Manager, played key role in implementation of AssurX (Quality Management – Regulatory Compliance software) to all facilities and departments: data gathering and feedback loop to root cause point and countermeasure initiations to Standard Work.

109 6Th St Ne Little Falls Mn 56345

Little Falls, Mn

► Turned auction-purchased duplex into profitable enterprise of 2 duplexes and 4 apartments.Bought duplex at auction, renovating it to return immediate positive cash flow. Secured 3 more properties, and manage operations via property management / tenant location services website.• Became QuickBooks certified; apply software to managing finances and operations.

Little Falls, Mn

► Stepped into tax position with no prior experience; acknowledged as “valuable asset” by partners.Recruited by certified public accountants / partners to help with consumer / individual tax preparation, primarily data entry and quality assurance steps. • Used Wolters Kluwer CCH Prosystem fx Tax Software to monitor, track and verify accuracy of deductions, source documents, and other data compared to prior years’ information. • Ran calculations to ensure numbers in categories made sense and were sourced back to proper points.

► Supported Controller and played key roles in cutting waste / rework 50%; and achieving top National Quality Status. Reported to owners and directed operations’ cross-functional areas: Customer Service, Data Processing, Laser Printing, Letter Shop, Mail Entry, Shipping and Receiving. Managed an annual budget of $5.5 million.Led Operations Team, MPTQM Team, Corporate Issues Team, Safety Committee and a total staff of 80.• Researched, located and directed equipment outsourcing to facilitate deadline-driven, customer-focused projects.• Partnered with Controller and Operations Team to develop and manage department budgets; met with all stakeholders quarterly regarding financial issues.• Wrote Standard Operating Procedures and job descriptions for each department. • Managed human resources activities: recruiting, hiring, training, evaluation, and disciplinary action. Developed and conducted orientation and ongoing training programs for all employees.• Acted as Safety Director to ensure compliance with DOT, OSHA and with other federal/state regulations. • Led company’s successful efforts for Mail Preparation Total Quality Management (MPTQM) certification. Impact was the first list mailing service in Minnesota and the tenth firm nationally to receive this U.S. Postal Services designation for excellence in commercial mail preparation quality and service. • Created, developed and implemented new quality control procedures and technician position that reduced waste and rework by 50%. Initial goal was reduction of waste to 1.0% of yearly sales. Reset goal of 0.5% in 2004. • Established a monitoring and corrective action process for departmental hand-offs, resulting in discovery of root cause and error prevention steps through SOP or SW training. • Initiated first process measuring employee performance; set the stage for consistent compliance with all labor and employment standards at the federal and state levels.

Greater Minneapolis-St. Paul Area

► Infused processes and integrated technology; promoted to Director of Operations first year of hire.Hired to organize and standardize data processing. Recruited by President within a year to manage operations, a budget of $5 million, and a staff of 60. • Challenged to create and manage procedures and policies where none existed; and to head the data processing and letter shop production areas. Regularly communicated with owners on progress/status.- Researched new products, which would optimize service to meet clients’ needs.- Recruited and hired the management team. Wrote job descriptions and standard operating procedures.- Oversaw data processing staff searches, screening, interviews, hiring, scheduling, training and evaluation.- Developed and implemented client-focused software applications; trained employees in the use of Software Suite. - Established a new Production Process, wrote job descriptions and trained staff, resulting in structure and a much improved work-flow.- Initiated a Scheduling Process; hired a Scheduler. Significantly expedited meeting mail dates. - Introduced state-of-the-art data processing/laser technology, establishing a competitive presence.

Bachelor Of Science In Business With A Specialization In Accounting, Accounting And Business/Management, Gpa 4.0, Graduated 2014 Summa Cum Laude

ILLUSTRATIVE COURSEWORK: Accounting, Finance, Advanced Financial Accounting, Managerial Accounting, Cost Accounting, Income Taxes.

General Prerequisites, 3.0

Electronics Technology, Industrial Electronics Technology/Technician, 4.0

Industrial Electronics Technology/Technician

Education record