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Kiesha Thomas Email & Phone Number
Chief Operating Officer
at
KHAOS, Inc
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Chief Operating Officer
Location
St Louis, Missouri, United States
Company size
Who is Kiesha Thomas? Overview
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Quick answer
Kiesha Thomas is listed as Chief Operating Officer at KHAOS, Inc, a with 6 employees, based in St Louis, Missouri, United States. AeroLeads shows a matched LinkedIn profile for Kiesha Thomas.
Kiesha Thomas previously worked as Leadership Strategist | Creator of The B.R.E.A.K. Method™ at Kiesha Thomas Co. and Director of Community Development at Khaos, Inc. Kiesha Thomas holds Bachelor Of Science - Bs, Data Modeling/Warehousing And Database Administration from Western Governors University.
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Email format at KHAOS, Inc
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KHAOS, Inc
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Profile bio
About Kiesha Thomas
At KHAOS Inc, our mission is to access, address, & reduce the impact of toxic & traumatic stress. Our team strives to build individualized and customized approaches with each and every client. I have revolutionized donor engagement by integrating data modeling and project management expertise from my educational foundation at Western Governors University. We've achieved a notable 15% increase in donor loyalty and a 20% rise in referral donations through targeted campaigns and CRM strategies.My role extends beyond fundraising to facilitating training that boosts team performance, with customer-facing teams experiencing a 30% improvement. The value I bring lies in the blend of technical skills and a donor-centric approach, ensuring our community development initiatives thrive through strategic insights and deep customer connections.In the meantime & in between time, you would be likely to find me snuggled under a blanket, watching a good movie, with a Redbull or some type of mixed concoction and some fried wings...well done and all flats preferred. 90's R&B music is a vibe and premium love language but when cooking those big family meals...it's the old school jams that MUST be played [it's just something about the OJay's, Anita Baker, & Luther that just makes you put your foot in some food].It would be an absolute pleasure to connect with you & swap music vibe!
Current workplace
Kiesha Thomas's current company
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Khaos, Inc
5 roles
Kiesha Thomas work experience
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Leadership Strategist | Creator Of The B.R.E.A.K. Method™
Kiesha Thomas Co.
Director Of Community Development
Collaborated with cross-functional teams to analyze donor behaviors and preferences, providing actionable insights that led to a 15% increase in donor loyaltySpearheaded donor-centric campaigns, resulting in a 40% surge in donor satisfaction scores and a 20% rise in referral donationsUtilized CRM software to segment donors effectively, resulting in a 25% improvement in targeted communication and a 10% increase in engagement ratesManaged a portfolio of high-value donors, consistently exceeding fundraising targets by 30%, contributing $500,000 annuallyDesigned and executed training modules for donor-facing teams, pivoting expertise to train customer-facing teams, resulting in a 30% improvement in customer issue resolution and satisfactionRecognized for adept communication skills, facilitating seamless donor transitions into engagement-focused customer success strategies
Executive Management Assistant
Orchestrated high-profile events and meetings, managing budgets and logistics, resulting in a 20% cost-saving achievement through efficient resource allocation and vendor negotiationEstablished and maintained a comprehensive database for client interactions, enabling a 40% improvement in personalized engagement and customized customer interactionsProvided critical administrative support, contributing to a 25% increase in overall team productivity through streamlined communication channels and optimized workflows
Jul 2022 - Aug 2023
Customer Success Specialist
Developed and executed a comprehensive onboarding process for new customers, resulting in a 25% decrease in churn rate and an increase of 40% in upsell opportunities within the first three months of engagementConducted regular performance analyses and recommended process improvements, resulting in a 20% reduction in customer service resolution times and a subsequent reallocation of resources towards proactive customer success initiativesChampioned the adoption of a CRM system, enabling a 360-degree view of customer interactions, and facilitating a 15% increase in upsell opportunities through personalized outreach campaignsSpearheaded the development of a knowledge base and self-service portal, reducing incoming customer queries by 40% and empowering customers to find solutions independentlyIdentify various learning styles and implement flexibility modalities to keep learners connected to the curriculum and provide positive reinforcement to communicate needs and hurdlesDesigned and developed a customer feedback survey program which generated an aggregate of 5,500+ responses over 2 months, driving customer satisfaction scores to an all-time high of 93%
Jul 2021 - Jul 2022
2 education records
Kiesha Thomas education
Bachelor Of Science - Bs, Data Modeling/Warehousing And Database Administration
Project Management
FAQ
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What company does Kiesha Thomas work for?
Kiesha Thomas works for KHAOS, Inc.
What is Kiesha Thomas's role at KHAOS, Inc?
Kiesha Thomas is listed as Chief Operating Officer at KHAOS, Inc.
Where is Kiesha Thomas based?
Kiesha Thomas is based in St Louis, Missouri, United States while working with KHAOS, Inc.
What companies has Kiesha Thomas worked for?
Kiesha Thomas has worked for Khaos, Inc, Kiesha Thomas Co., and Elevance Health.
How can I contact Kiesha Thomas?
You can use AeroLeads to view verified contact signals for Kiesha Thomas at KHAOS, Inc, including work email, phone, and LinkedIn data when available.
What schools did Kiesha Thomas attend?
Kiesha Thomas holds Bachelor Of Science - Bs, Data Modeling/Warehousing And Database Administration from Western Governors University.
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