Kieth Thorp Email & Phone Number

United Kingdom

Wetherby, England, United Kingdom

York, United Kingdom

Working directly with global Sales leads/Directors, Senior Management and Group Executives to provide full ownership of the pre-sales and bid/proposal management activity for any new sales or existing client opportunities. Responsible for providing strategic support, solution design and consultation on all phases of the sales cycle including prospect.

York

• Responsible for the learning and development for all employees across all global offices. Design and delivery of all of the leadership experience and management training, soft skills, system, compliance, industry.
• Managed annual training calendars within budget for over 1500 team members
• Coordinated and managed 47 product courses to 822 delegates to date (June 2012) doubling the number achieved for all of 2011.
• Initiated and responsible for the re-design, delivery and promotion of outdated soft-skills courses within a 12 month period
• Designed and delivered the TSYS Commercial Card Solution within 5 weeks exceeding expectations in deadline and internal feedback.

York, United Kingdom

• Project managed client training events worldwide, involving creative course design, delivery and implementation of all aspects of the technical training relating to TSYS systems. Worked closely with clients on training.
• Project managed, created and delivered technical training for a PCI compliant system change for over 16 clients worldwide; resulting in a three month time saving from initial projected deadlines and costs.
• Gained in-depth knowledge of TS2 for all platforms; Consumer, Commercial and Debit through certified events.
• Created new material and delivery for TS2 training resulting in improved feedback and training requests for the modules.
• Designed, delivered and mentored a new introduction workflow for new trainers to the company.
• Enhanced a long standing training event to incorporate new technologies and all TSYS products being displayed to new and prospective clients resulting in an increased exposure for our value added products (US clients.