Working directly with global Sales leads/Directors, Senior Management and Group Executives to provide full ownership of the pre-sales and bid/proposal management activity for any new sales or existing client opportunities. Responsible for providing strategic support, solution design and consultation on all phases of the sales cycle including prospect research, active qualification, preliminary activities, Request for Proposal / Information (RFP / RFI), presentations, prospect visit management, prospect meetings, and/or contracts. Accountable for the developing the delivery of solutions from initial identification of client requirements, through the solution development process and up to handover to client delivery. Key responsibilities include:- active qualification- pre-proposal planning and research- solution design and consultation- bid management - project management - budget management - consult with internal technical, business and commercial teams to manage solution and P&L- client and prospect relationship management- maintain industry landscape, product, commercial and technical knowledge (including new and vertical markets)

Responsible for the learning and development for all employees across all global offices. Design and delivery of all of the leadership experience and management training, soft skills, system, compliance, industry, product and procedural training at all levels in the business. Established relationships with all business departments and key buy-in for projects by senior management and executive level. Managed costs effectively aiding margin improvement initiatives and deliver key business results for stakeholders from my training.Key achievements include:• Managed annual training calendars within budget for over 1500 team members• Coordinated and managed 47 product courses to 822 delegates to date (June 2012) doubling the number achieved for all of 2011.• Initiated and responsible for the re-design, delivery and promotion of outdated soft-skills courses within a 12 month period • Designed and delivered the TSYS Commercial Card Solution within 5 weeks exceeding expectations in deadline and internal feedback.

Project managed client training events worldwide, involving creative course design, delivery and implementation of all aspects of the technical training relating to TSYS systems. Worked closely with clients on training needs and consulted with them on ad hoc queries building lasting relationships. Worked under pressure to extremely tight deadlines and budgets to increase, develop and provide ongoing support through results, supply chain of training, revenue generation, cost savings and people development for TSYS clients. Worked independently in the team and had to make decisions relating to training events, delivery of technical training and have the confidence to challenge the norm to exceed expectations. • Project managed, created and delivered technical training for a PCI compliant system change for over 16 clients worldwide; resulting in a three month time saving from initial projected deadlines and costs.• Gained in-depth knowledge of TS2 for all platforms; Consumer, Commercial and Debit through certified events.• Created new material and delivery for TS2 training resulting in improved feedback and training requests for the modules. • Designed, delivered and mentored a new introduction workflow for new trainers to the company. • Enhanced a long standing training event to incorporate new technologies and all TSYS products being displayed to new and prospective clients resulting in an increased exposure for our value added products (US clients and International combined).• Revised the technical training material and delivery for ease of learning to non-English speaking clients.