Andy Quang Email & Phone Number

San Diego, Ca, Us

Bozeman, Montana, Us

🛡️Managed security endpoints, ensuring comprehensive protection across diverse platforms.🛡️Achieved full blocking on Linux and Windows Server endpoints with Cortex XDR★Led proof of concept to replace Incydr Code42, standardizing endpoint data loss prevention tools to enhance security and operational efficiency.★Created and implemented Operations DevOps/ChatOps frameworks to enhance monitoring, prevention, and detection capabilities.★Devised comprehensive strategies for servers, workstations, and mobile devices to identify and mitigate security vulnerabilities, forming the foundation for strategic project planning.★Nurtured strategic vendor partnerships, collaborating synergistically to elevate platform capabilities and drive mutual innovation.★Led bi-weekly meetings to drive cross-team collaboration between SOC, Workstation Engineering, Red Team, and Automation Team, aligning strategies for success.

Bozeman, Montana, Us

Experienced Senior Cybersecurity Engineer with a strong focus on implementing data encryption solutions and ensuring organizational security. Dedicated to maintaining server uptime and compliance.

Bozeman, Montana, Us

Spearheading cutting-edge cloud initiatives and streamlining deployment processes. Skilled in evaluating emerging technologies through proof of concepts (PoCs) and driving successful implementations.Key Achievements:• Led the implementation of FICO's Cloud First Initiative, pivotal in launching the FICO Analytic Cloud and advancing digital transformation efforts.• Proactively engaged in research and PoCs to assess new technologies' potential value.• Fostered collaboration across teams to seamlessly integrate innovative solutions, enhancing business processes.

Plano, Tx, Us

Dedicated and results-driven Application Support Specialist with a proven track record in managing and optimizing enterprise-level shared services. Skilled in executing complex migration projects and collaborating with cross-functional teams to onboard new services. Committed to maintaining robust documentation and ensuring seamless operational support.• Spearheaded the support and management of critical Enterprise Shared Services, including Active Merchant Service, Email systems, and CRMs, ensuring uninterrupted functionality across the entire organization.• Successfully planned and executed the migration of the entire application stack as a vital component of datacenter consolidation projects, resulting in improved efficiency and cost savings.• Installed, configured, and deployed a multi-node cluster on Windows Server 2008 R2, integrated with SQL 2008 and NetApp storage using Fiber MPIO technology, ensuring high availability and data integrity.• Collaborated closely with SCM and Development teams to facilitate the seamless onboarding of new services, fostering efficient integration into the existing infrastructure.• Played a key role in the development and maintenance of comprehensive runbooks and documentation for new products and services, including SBS Clearspace and Visio, ensuring streamlined support and knowledge transfer.

Plano, Tx, Us

I have hands-on experience with various systems, hardware, and operating systems, including Sun, HP Blades, NetApp, Windows, Solaris, and Debian. I have designed, implemented, and documented high-availability (HA) systems and monitoring tools. I played a key role in a team responsible for building a web infrastructure from the ground up.• 3 Datacenter Build out• Performance Test and fine tune systems/Zeus Load Balancer to increase registration/min objective. Metric gathering and analyzing collected data with developers and DBAs• Automation of Windows OS Deployment to physical servers via WDS• Automation of Windows installation on Debian XEN• Design/Configure Multi-node Windows Update Server (WSUS)• Designed and Configured 2 node active/passive Windows Cluster on Server 2003/2008 w/ SQL 2005/2008 NetAPP backend • Designed and configured Splunk Distributed Search Cluster on Solaris Zones (Centralized Application Logs)• Installed and Configured VMWare ESX Server 3.5/4• Pilot Groundwork Community installed/configured Groundwork Enterprise w/ multiple child server that span across several datacenter• Automate and document operational tasks for China IT Team (eg. Windows DNS creation/mass account creation)• Create/maintain production documentation and runbooks using Jive SBS & MS VisioSplunk Distributed Search Clustering,Windows Server 2003/2008 R2 w/ SQL 2005/2008 Database Clustering,Netapp,SnapManager,SnapDrive,Active Directory,Cacti,GroundworkOS/Ent,VMware,Zeus,Xen,F5,Solaris Zone,Automated Windows provisioning via WDS, Windows on Xen

San Diego, Ca, Us

Managed technical support operations in a high-volume, 24x7 call center environment, overseeing network maintenance, hardware, and operating systems coordination, as well as handling network connectivity, implementation, integration, and troubleshooting for servers, routers, remote access, and storage devices.

Extensive experience in system administration of Windows Server NT 4.0/2k/2003, with a proven track record of effectively managing and maintaining system and network infrastructure. This includes troubleshooting connectivity issues, ensuring seamless connectivity in a token ring and ethernet environment.

Aa, Transfer Studies

Certificate, Big-Ip F5 Asm V10.X

Certificate, Solaris 10.10

Ccnp, Cisco Networking Academy

Certificate, Netapp

Certificate, Esx 3.5 Install/Configure

Certificate, Load Balancer, Zxtm

Certifications, Ccna

Certifications, Mcse, Mcsa, N+, A+