Windows Server Engineer
Current• Administers Microsoft Windows Server environments including Active Directory, DHCP, DNS, Group Policy, Print and File services in 10 separate domain environments across several data centers worldwide.• Maintains VMware environments spanning six data centers and encompassing more than 180 ESX hosts and thousands of virtual servers.• Configures Windows Server 2008 R2 and 2012 R2 virtual servers in complex production environments.• Develops Standard Operating Procedures (SOP’s) for supported products and technologies.• Executes and administers RSA SecurID 2-factor password management system including product updates, software & hardware token management, client deployment, reporting, database backup, monitoring, and configuring Radius clients.• Organizes and manages CyberArk Enterprise Password Vault (EPV) including configuring enterprise safes that auto-manage domain service accounts and local administrator accounts (root/Administrator) configured in servers.• Designed and administers enterprise printing solution with over 50 printers worldwide using Ricoh printers and Ricoh GlobalScan software. Configures and maintains custom print drivers for Windows clients.• Trusted resource assigned with troubleshooting and resolving all IT issues requested by the executive team (CEO, CFO, CTO) including MAC/PC/iPhone/iPad hardware and MAC OS X/Windows 7/IOS operating systems, Exchange server configurations, and network connectivity issues.• Supervises San Francisco Bay Area office activities by maintaining data center equipment, collaborating with other IT teams to install/configure network equipment, and supporting office expansions.• Advises the helpdesk staff by providing level 3 support for all IT activities.
