Kristen Wilkinson

Kristen Wilkinson Email and Phone Number

Founder and CEO @ Thrive Mind Collaborative
Baywood-Los Osos, CA, US
Kristen Wilkinson's Location
Los Osos, California, United States, United States
About Kristen Wilkinson

Hi, I'm Kiki 👋. My magic is a myriad of experiences, knowledge, passion, personal values, self-awareness, with a dash of hyperactivity (If you haven't already, check out John Torren's Ted Talk on ADHD & Entrepreneurial Success). I am an experienced human-centric leader with 10+ years of experience in high growth, cross-collaborative, global/remote teams. I consider myself an innovative brainstormer, creative problem solver, and a big believer in diverse and collaborative teams and solutions. I believe that HAPPY & HEALTHY people produce better work, and culture needs to be woven through systems. I enjoy providing a psychologically safe space to listen, ideate, and come up with solutions that will help people achieve their goals! I value communication, growth-mindset, emotional intelligence, diversity, and trust. Past Accomplishments Include:- Founded Airbnb's Trust & Safety Training Team in 2011- Grew Airbnb's T&S Training Organization 13x Globally- Developed Airbnb's suite of T&S Training Programs for Leadership & Employees, including employee wellbeing- Scaled T&S Organization from one team of 5 people to a complex, multi-level, global organization of 500+- Strategic Planning and Implementation of 5+ Reorganizations- Saved hundreds of thousands of dollars in global travel for trainers and trainees by integrated a blended online learning approach- Led multiple initiatives to drive the strategy and adoption of new tools, programs, platforms, workflows, policies and more- Founding member of Airbnb's Mother@, Parents@, and advocate for challenges & trauma associated with the journey to becoming a parent (IVF, Miscarriage, Childhood Illness, Long-Term Hospital Stays, Bone Marrow Donor Drives, etc) and associated programs to support employees in their time of need.- Started a successful coaching business in 2022, hitting 6-figures in the second year.Specialties Include: Leadership & Executive Coaching, Leadership Development, Startup Support, Learning & Development, Project/Program Management, Stakeholder/Client Relationship Management, Wellbeing and Resilience, Trust & Safety, Customer Experience/Journey, Mentoring, Mindset, Story-telling, and People.

Kristen Wilkinson's Current Company Details
Thrive Mind Collaborative

Thrive Mind Collaborative

View
Founder and CEO
Baywood-Los Osos, CA, US
Employees:
2
Kristen Wilkinson Work Experience Details
  • Thrive Mind Collaborative
    Founder And Ceo
    Thrive Mind Collaborative
    Baywood-Los Osos, Ca, Us
  • Thrive Mind Collaborative
    Founder & Ceo
    Thrive Mind Collaborative Jan 2021 - Present
    Anywhere! Currently Residing In California.
    Consultant, Collaborator & Coach with a goal of helping leaders at value-driven companies cultivate inspired engagement, a growth-mindset culture, diverse collaboration, and transformational growth.
  • Cal Poly Cie Small Business Development Center
    Haystax Program Manager (In Collaboration With Octane)
    Cal Poly Cie Small Business Development Center Sep 2021 - Present
    San Luis Obispo, California, United States
    Octane is a convening organization of the Southern California technology and medical technology business ecosystem by connecting people, resources and capital. We will help create 55,000+ high paying technology jobs in Southern California by 2030 through our accelerator LaunchPad Program. We believe that action focused locally has impact globally.
  • America'S Sbdc
    Small Business Development Center Advisor & Lead Consultant
    America'S Sbdc Jul 2021 - Present
    San Luis Obispo, California, United States
    Lead Consultant for SLO County's Small Business Development Center with the goal of supporting businesses in their growth, scale, and success through linking them with experienced specialized consultants with the necessary expertise. My expertise focuses in the following areas: Learning & Development, Training Strategy, Onboarding, Performance Management, Program & Project Management, Scaling Teams, Org Design, Storytelling, Facilitated Brainstorming / Mind-mapping, Management, Customer Experience & "Trust & Safety" (Escalated CS Issues & Proactive Risk Mitigation), Culture Development, Leadership Development, Anti-Discrimination / Belonging, Employee Resiliency & Wellbeing.
  • The Konterra Group
    Strategic Consultant
    The Konterra Group Nov 2020 - May 2024
    San Luis Obispo, California, United States
    Providing training-related consulting with the KonTerra Group to support the health & effectiveness of organizations and their people through a focus on:- Clarity of purpose, direction, roles and responsibilities- Resilience of individuals and teams to embrace challenges and thrive in stressful situations- Learning as organizations and individuals to ensure ongoing collective growthWith clear strategies, supportive environments, and a commitment to ongoing learning, organizations teams, and individuals grow stronger and accomplish more.
  • Doordash
    L&D Consultant & Leadership Coach
    Doordash Nov 2020 - May 2024
    United States
    Providing strategic consulting and facilitation to support internal training development programs in areas such as Learning & Development, Trust & Safety, Anti-Discrimination, Wellbeing, and Leadership.
  • Equilibrium Collaborative
    Consulting Collaborator
    Equilibrium Collaborative Jul 2022 - Jun 2023
    United States
    EQ Collab is a team of smart, kind, and value-driven collaborators. We support businesses in Government, Private, and Public Sectors who are looking for strategic or systematic support. Our collaborators have a breadth of knowledge spanning across multiple sectors and industries. As a consultant, it is so amazing to be able to collaborate on projects and provide even more value to clients! What's the transformation that you're hoping to cultivate?
  • Botanica Nova
    Small Business Consultant - Operations & People Focused
    Botanica Nova Dec 2020 - Jun 2021
    Los Osos, California, United States
    Supporting founders with scaling their business and supporting internal structure and processes.
  • Airbnb
    Global Training Programs Manager At Airbnb, Cs And Trust & Safety
    Airbnb Jan 2019 - Jul 2020
    Remote
    * Remotely managed & executed a global reorganization that merged global Trust & Safety Training with CS Training. * Formed & Developed a new team of Program & Project Managers responsible for the management of client timelines, continued analysis & development/improvement of our program curricula including Wellness, Trust, Property Safety, Personal Safety, Customer Service & 6+ specialty programs, * Oversaw client relations, coordination & execution for the program management of all change management trainings globally in collaboration with our clients.  * Managed & improved efficiency for our existing Training Content & Instructional Design Team including the ownership & maintenance of our eLearning Platform.
  • Airbnb
    Global Training And Content Manager, Trust & Safety
    Airbnb May 2013 - Jan 2019
    San Francisco, California & Remote
    * Founded and scaled the Training Team & associated L&D programs for Trust & Safety (T&S) to support scaling the T&S Team from 3 to 1000+ employees. * Developed & instituted standard operating procedures & workflow development for new initiatives taken on by this new department. * Performed administrative duties including budget forecasting for travel/business summits. * Planned, Coordinated, Executed & Facilitated 100-200+ person off-sites for learning/team bonding purposes.
  • Airbnb
    Trainer & Ea, Trust & Safety
    Airbnb May 2012 - May 2013
    Remote
    * Developed & instituted standard operating procedures & workflow development for new initiatives taken on by this new department (total of 3 people which grew to over 1K).* Owned & developed onboarding for all new Trust & Safety employees. * Executed executive administrative duties including calendar coordination, budget forecasting for travel/business summits, capacity planning, department communication.* Planned, Coordinated, Executed & Facilitated 100-200+ person off-sites for learning/team bonding purposes.
  • Airbnb
    Trust And Safety Expert
    Airbnb Oct 2011 - May 2012
    Remote
    Worked on the "Guarantee Team" to help mediate disputes, resolve cases involving damages or sensitive issues, and assisted in the creation of workflows/processes and content within this department.
  • Airbnb
    Customer Service
    Airbnb Aug 2011 - Oct 2011
    Remote
    * Responsible for responding to general inquiries, account issues, and Trust & Safety related situations.
  • Spine And Orthopedic Center
    Surgery Scheduler/Coordinator
    Spine And Orthopedic Center Jul 2009 - Sep 2011
    Santa Barbara, California Area
    * Coordinated all necessary pre & post-op appointments in addition to surgery schedule for 5 orthopedic specialists & 1 pain management doctor.  * Collaborated across insurance, hospital, surgery center & physical therapy office staff & medical professionals to ensure patient recovery & overall wellness. * Developed Processes & Training/Reference materials.
  • James Stanfield Publishing Company
    Office Manager
    James Stanfield Publishing Company Jan 2009 - Jul 2009
    Santa Barbara, California Area
  • Piatti Restaurant
    Waitress
    Piatti Restaurant Sep 2008 - Jan 2009
    Santa Barbara, California Area
  • Brown Butter Cookie Co & The Little Market
    Waitress/Chef/Assistant Manager
    Brown Butter Cookie Co & The Little Market May 2007 - Sep 2008
    Cayucos, Ca
  • Celadon House
    Cashier & Display Designer/Decorator
    Celadon House Sep 2007 - Mar 2008
    Santa Barbara, California Area
  • Wavelengths Surf Company
    Cashier
    Wavelengths Surf Company Nov 2006 - May 2007
    Morro Bay, Ca
  • Coast Union High School
    Volleyball Coach
    Coast Union High School Aug 2005 - Nov 2006
  • Madeline'S
    Server, Host, & Chef
    Madeline'S Jun 2004 - Oct 2005
    Cambria, Ca
  • Indigo Moon
    Server/Chef
    Indigo Moon May 2003 - Jun 2004
    Cambria, Ca

Kristen Wilkinson Education Details

Frequently Asked Questions about Kristen Wilkinson

What company does Kristen Wilkinson work for?

Kristen Wilkinson works for Thrive Mind Collaborative

What is Kristen Wilkinson's role at the current company?

Kristen Wilkinson's current role is Founder and CEO.

What schools did Kristen Wilkinson attend?

Kristen Wilkinson attended Uc Santa Barbara, Cuesta Junior College, San Francisco State University.

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