Kim Dalhover Email & Phone Number

Tyndall Air Force Base

Currently oversee the ordering, storing, and distributing processes of my organization’s products. I control inventory flow by using protocols that help avoid loss mitigation when necessary so supplies can be tracked effectively while also analyzing how much stock should actually exist at any one time in order to prevent under-reporting or overcounting..

Scottsdale, Arizona, United States

• Information Technology Technician CCS Presentation Systems (08/2018 - Current)Provide desktop support for all users. Setup new employees with Lenovo PC/laptops/Mac equipment Active directory accounts, email accounts.
• Create and add new machines to AD. Create new PBX accounts via ACD for NEC phones including physical punch downs.
• Installed, Configured Apple Business Manager, Wandera Mobile Support, Patch Management using Manage Engine Desktop Central, Manage Engine ADSelfHelp, and Manage Engine Vulnerability Manager, Sophos Central Mobile.
• Repaired systems and instructed end users on how to use.
• Configure Citrix applications, MS office 2003, 2007, XP and 2010, 2013, 2016, Office 365 Admin, Utilize GotoAssist, RDP and Teamviewer for remote access, imaging and delivery of software packages.
• All IBM hardware configuration and repairs for desktops and laptops.