Kim Everett Email & Phone Number

Everett, WA, US

Bothell, Washington, US

Responsible for 1H and 2H releases and updates to current payroll systemImplemented Payroll Control Center in SuccessFactorsCreated SOPs and facilitated training on PCC Lead projects to streamline payroll processes

Bothell, Washington, US

AchievementsImplemented ECP SuccessFactors and SAP Successful transition from Ultimate Assisted with change management and training on the rollout of ECP SuccessFactors to our employeesProvided test scenarios and testing for SAP release packsPreparing for rollout of Workforce Solutions to Canada

Tacoma, Washington, US

Virginia Mason – Seattle, WAPayroll Accountant - Analyst5/2019 to CurrentKey Achievements: Responsible for preparing and processing payroll biweekly for 5500+ exempt and non-exempt employees into Ceridian. Assist with semi-monthly payroll dedicated to providers within the medical field paying special attention to FTE allocations.  Manage and upload.

Key Achievements: Established close working relationships with several organizations to align and consult on various data usage, project goals and deliverables.  Implemented updated company employment privacy statement to include not only active, but candidates and alumni employees, as well.  Consulted in establishing segregation of duties matrices in.

 Collaborated and openly communicated with business units for testing Quality Center defects. Validated in test and production environments for accuracy and consistency in security, configuration, and sustainment activities.  Assisted in gathering business requirements from several business units to ensure all needs and changes are captured.  Provided.

 Established new call control tables and automatic call distribution programs that supported a newly created tiered structure within the Partner Contact Center.  Responsible for forecasting and accurately staffing the call center to meet service levels and up customer satisfaction.  Integral in creating test scripts for program upgrades such as eWFM.

 Developed and wrote standard operating procedures for payroll in order to provide consistency within the department which led to overall customer satisfaction.  Assisted in the conversion from Legacy to SAP by testing Canadian partners for payroll discrepancies. Handled escalated payroll issues with attention to legendary service and overall customer.

- Created training materials to be presented to the department in order to gain process consistency. - Trained new hires and coworker on processes and procedures. - Provided coaching to all representatives that needed assistance and support. - Supported management on upcoming projects and assisted with implementations and roll outs of new projects.

- Provided extensive job training and supervised sales associates to ensure their success and empowerment as an accountable team member for the department. - Managed both the Ladies Dress and Woman's World departments successfully and improved sales by having a 27 percent increase for the calendar year. - Oversaw scheduling of sales associates for each.