I am a Distribution professional with 20+ years of Inventory, Management and Customer Service experience. I am currently seeking my next opportunity and can be reached at: kflora366@yahoo.com

Managed the operation of a 205K square foot building and 30 associates.• Reduced company operating budget by 9.4% through managing labor and cost savings.• Consolidated 22% of Fed-Ex Parcel which saved approximately $120K.• Brought in lumper service and saved approximately $10K annually.• Managed inbound receipts and orders to ensure lead times were met or exceeded on a consistent basis.• Maintained an inventory accuracy of 99.94% or higher.• Increased productivity by 10% while simultaneously reducing headcount.• Monitored productivity standards to identify inefficiencies. Made recommendations for process improvement through coaching and holding associates accountable. • Worked with customer service and sales teams on sensitive orders, issues, shipping requirements, etc. to meet their requirements.• Monitored inventory levels and worked with planning to achieve stock levels.• Mentored, coached and trained team members.• Ensured that team members adhered to company policies and procedures and addressed performance issues as needed. • Managed performance reviews and productivity reports.• Ensured the safety and security of the property and associates. Maintained a clean warehouse.• Held daily safety meetings with team members and resolved issues promptly.

Managed the operations of a 100,000 square foot distribution center and a staff of 14 associates. Served as a liaison between the customer (Invacare) and the company (Geodis). Resolved any issues between the two. Assured that shipments were on time and to customers’ satisfaction. • Managed to the P& L on a monthly basis.• Developed plans for efficient use of materials, equipment and employees. Managed productivity. • Managed inbound and outbound deliveries on a daily basis and coordinated with carriers• Maintained an 8 year record high of 100% accident free warehouse.• Coordinated daily duties for all employees including performing cycle count, picking orders, and maintaining a safe and clean environment.• Utilized electronic timekeeping system to monitor work hours and approved payroll.

Provided customer service support to customers, sales team, dealers, corporate office and distribution center. • Confirmed availability of product and answered questions regarding product, materials, size and weight of product. • Worked with sales team and corporate office on shipping and tracking information. • Ensured warehouse personal received correct orders and packing slips so that orders would ship complete and on time.