Kim Gerrits Email and Phone Number

• Responsible for achieving profitable sales by identifying and satisfying customer needs with products supplied by the business that support business strategy.• Manage 37 strategic accounts within diverse industries, contributing over $24MM in sales dollars to the corporation.• Obtained new business at a previously pursued, targeted customer contributing over $1MM in revenue.• Deliver on the Strategic Imperatives set by the upper management of my organization.• Identify & develop new accounts to increase revenue stream for the organization• Manage communication between the company's corporate HQ, our production facilites & the customer.

• Contacted potential customers to gain an understanding of their needs, with the ultimate goal of generating new business. • Gathered competitive information through various means to identify and define the company’s competitive performance gaps.• Responsible for handling all incoming inquiries across the business.• Acquired four new accounts contributing $1.4MM in revenue to the business.• Forged new relationships and positioned several accounts for coverage by outside sales representatives.

• Managed strategic customer accounts, utilizing process expertise to make tactical and strategic decisions on a daily basis. • Developed and maintained customer, sales, and manufacturing relationships through superior customer service and communication.• Executed the order management process, from entry to delivery, for all assigned accounts. • Actively interacted and negotiated across business/manufacturing functions to ensure customer commitments were met.• Entered and managed and average of 1000 orders per year with a 99.5% order entry accuracy rate in two consecutive years.• Actively involved in various committees within the company to broaden working knowledge of the overall business.

• Responsible for coordinating the production of incoming orders to maximize equipment capabilities in the most efficient manner.• Facilitated the timely flow of paperwork required by manufacturing for completion of material by customers requested delivery date.• Promoted to Lead Scheduler within five months of hire as a result of superior performance.• Responsible for backing-up the Master Scheduler within seven months of hire. Required to facilitate department meetings, negotiate schedule changes and implement reservation schedules.• Developed a detailed, time-phased training schedule for future new hires.