Kimberly Gomez Email & Phone Number

• Manage small group, large group and level-funded quoting teams in California, Colorado and Texas• Manage small group ancillary, large group and level-funded underwriting teams in California, Colorado and Texas• Build and maintain strong relationships with key agencies, producers and carriers• On-board new carrier partners in California, Colorado and Texas• Participate in cross-functional projects to facilitate continuous improvement of operational processes• Maintain budget for department, while continuing to enhance tools, technology and processes to optimize efficiency and effectiveness• Collaborate and partner with sales, account management and operations, driving significant improvements that align with company goals

• Managed small group, large group and level-funded quoting teams in California• Led small group medical and ancillary underwriting teams in providing innovative, customer-focused underwriting practices and implementing new tools and processes to drive efficiency and better outcomes• Designed and executed departmental process and procedures in compliance with system, regulatory and business requirements• Developed and implemented change across teams to improve operational results

• Managed small and large group underwriting teams in California• Managed small group customer service team in California• Provided advanced-level escalation support to sales teams and key carrier partners• Built and executed policies, programs and objectives to ensure the team’s and company's overall success

Master'S Degree, Marriage And Family Therapy/Counseling

Bachelor'S Degree, Major Psychology, Minor Sociology