Kim Johnson Email & Phone Number

Southlake, Texas, United States

Directly responsible for managing both the strategic and operational oversight related to the multi-family properties and construction teams. Works cross functionally with all departments to drive and produce the most efficient execution of workflow, quality and service. Oversee and direct construction projects from conception to completion.~Responsible for implementing and administering changes/enhancements as well as ensuring achievement of service levels/expectations.~Responsible for determining cost and labor estimates, monitoring and providing oversight of work performed and providing quality assurance during related workflows necessary to complete renovation projects.~Provide oversight and direction in the operating unit(s) in accordance with the organization’s policies and procedures; delegate responsibilities appropriately expecting accountability.~Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.~Lead employees and vendors to meet organization’s expectations for productivity, quality and goal accomplishment, as well as provide effective performance feedback.~Maintain communication with internal and external contacts (including senior leadership levels) as necessary to ensure expectations and timelines are met.~Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Ft. Worth

~ Managed all aspects of sales contracts, closings and post closings for buyers, interims and specs with over 1,000 properties and buyers closed at a gross revenue of $88+ million.~Managed all construction in process with an average of 100 specs and contracts in backlog, closing schedules, forecasts, projections, sales traffic, and appraisal issues.~Managed all processes of inventory homes from interim to build completion. Included review, approval and disbursement of contracts, addendums, and change orders and assessment of the risk of the transaction. Close monitoring of all legal and monetary requirements due and overall accurateness of the file throughout the build/closing process.~Managed all closings from contract inception to final HUD/CD approval, closing and post-closing. Preparation and approval of final closing numbers per contractual terms, loan specifications, earnest money requirements, payoffs, special warranties, title issues, liens, cash to close, seller proceeds.~Daily interaction with lenders and title companies identifying and resolving issues and processed all documents needed for loan approval and underwriting requirements.~Review, revise and approve final HUD’s/CD’S per TRID/Lender/Legal requirements and manage Title Companies and Lenders in facilitating all required terms and closing deadlines.~Verification, receipt and distribution of proceeds and wires. Request and process draws as needed.~Post-closing verification and reporting entails completeness of closing packages in meeting corporate and legal requirements, notarizing/processing final closing packages, reporting and managing sales/projections.

~Passionate in achieving excellence and delivering exemplary results. Strong ability to counsel/direct clients and be attuned to problem sensitivity. Extremely ethical with high moral standards. Ability to maintain confidentiality and establish trust. Hands-on multi-tasker, proactive, solutions-oriented.~Highly detail oriented, organized, efficient and budget conscious. Adept in fast paced, high stress environments and interacting with the diversified public. Strong aptitude of managing heavy workloads within critical, time sensitive timelines.~Diversified skillset in real estate, general business and management -- fee structures/guidelines, budgeting, planning, research/analysis, property preservation/management, single/multi-family, leasing/property management, budgets/forecasting/cost control, qualifying buyers, determining needs, heavy lender/vendor interactions, REO’S, BPO’s, HUD’s, Freddie Mac, Home Steps, short-sales, foreclosures, investment properties.~Strong development and retention of clientele and business. Provide property/asset evaluations, implement marketing plans, prepare listing agreements, negotiate offers/contracts, interact with buyers, sellers, tenants, landlords, escrow, lenders, banks, inspectors.~Highly proficient in implementing marketing advertising and networking strategies, print ads, mailers, prospecting, lead generation and referrals. ~Escrow/Title/Closing with heavy involvement in all areas of finalizing the closing process. Highly involved in every aspect of the transaction working with clients, agents, brokers, banks, asset managers, mortgage companies and title agencies. Preparing/reviewing/finalizing HUD/CD's according to contracts; execution of all legal documents/amendments, confer with clients, escrow companies, lenders, banks, and inspectors ensuring all terms/final conditions are met, clearing closing stipulations; reviewing closing instructions – practically all stages of quality control in finalizing HUD1’s.

~Managed operations of the Sales, Marketing and Distribution Center for the Southern Division (territory consisted of all school districts in 5 States, 6 Regional Managers, and multiple Sales Reps and Consultants) including personnel and customer relationship management, marketing efforts, business operations, human resources, and inventory control and distribution. The ultimate emphasis being to exceed corporate expectations and customer needs and demands, regional staff requirements, and meeting and exceeding sales goals.~Solely managed all areas of Human Resources and personnel including the intra-office, warehouse and seasonal staffs. Including hiring, training and maintaining strong, successful sales teams and personnel – prospecting, hiring, training, reviewing, and promoting/terminating staff.~Heavy, daily interaction with regional sales staff and management, corporate offices and personnel, state agencies, state and regional school district personnel and warehouse operations.~Extensive marketing fulfillment for advertising/mailing/shipping campaigns, workshops/events, district open houses and hospitality functions. Worked closely with hotels/convention centers planning, preparing, holding and dissembling functions.~Monitored and prepared regional expense reports/budgets and inventories. Implemented new database and customer relationship management programs. Managed all aspects of state and regional communications, sales/expense budgets, conflicts, resolutions, balances of individual, regional and corporate team quotas and goals, warehouse and shipping/receiving orders, inventory balances, backorders, delivery deadlines, etc.

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