• Collaborated with Regional Directors and Area Coaches to strategically drive recruitment and staffing efforts, fostering a robust internal and external talent pipeline aligning with the projected growth of 155 stores across Central, SE Texas, and Puerto Rico.• Led a comprehensive regional staffing strategy, resulting in the identification, development, and successful placement of management candidates, ensuring optimal team readiness to meet the challenges of anticipated expansion.• Provided expert guidance to the leadership team on performance management matters, including associate hiring, career progression, and conflict resolution, reinforcing a culture of continuous improvement and associate empowerment.• Demonstrated a commitment to talent development and effectiveness by providing targeted coaching and development interventions, heightening leadership capabilities and enhancing overall team performance.• Effectively addressed and resolved associate concerns and disputes, conducting thorough investigations that led to the implementation of proactive measures for a more harmonious work environment.• Played a pivotal role in optimizing associate retention through insightful store visits, interviews, and exit interviews, resulting in the identification of actionable strategies to enhance engagement and mitigate attrition. Additionally, delivered impactful HR training sessions at regional and area levels, promoting adherence to established policies and procedures and fostering a culture of compliance.

• Strategically supported 19 stores across South TX, Central TX, and Louisiana as a Regional HRBP, offering expert guidance on HR policies, investigations, and compliance with federal, state, and local regulations.• Amplified talent acquisition efforts by cultivating an extensive candidate network across diverse markets, bolstering recruitment capabilities and enriching the organization's talent pool.• Orchestrated impactful training programs and developmental activities, enhancing team competence and fostering continuous learning within the store network.• Proactively nurtured positive team member relations, offering adept communication support and internal consultation, fostering a collaborative and productive work atmosphere.• Conducted meticulous on-site and remote investigations in collaboration with the Employee Relations Case Manager, documenting case details in the management system and upholding compliance.• Championed compliance by generating insightful reports, equipping stores with essential tools, and responding effectively to crises in collaboration with loss prevention and ethics hotline, ensuring a resilient and harmonious work environment.

• Effectively supported and guided 300+ team members across transportation, marketing, sales, and administration, ensuring strict compliance with labor laws, HR policies, and DOT regulations.• Managed all aspects of company benefits, from new hire onboarding to retirement planning and employee rewards, enhancing satisfaction and engagement within the workforce.• Skillfully handled complex claims, including Injury, FMLA, STD, and EEOC, showcasing expertise in navigating intricate regulatory processes and achieving favorable outcomes.• Played a pivotal role in talent acquisition by sourcing, assessing, and onboarding top candidates for critical roles, fostering a culture of teamwork, productivity, and customer service excellence.• Actively represented the company in community engagement initiatives, reinforcing its presence through participation in job fairs, junior achievement programs, and volunteer endeavors.• Collaborated closely with leadership to drive workforce planning, recommend employee relations strategies, and facilitate impactful diversity and inclusion efforts, contributing to a more inclusive workplace culture.

• Oversaw job postings across a network of 50 schools, collaborating closely with Talent Acquisition to ensure a competitive edge and strategically crafting promotional initiatives.• Skillfully performed salary calculations for administrative roles, employing benchmarking methods to maintain competitive compensation structures in alignment with other districts.• Managed and maintained FMLA, UPL, and TDL processes for over 25 schools, exhibiting proficiency in complex leave management and regulatory compliance.• Revitalized Human Resources functions by developing and refining processes, including onboarding, recruiting, and communications, while creating comprehensive process documentation to ensure seamless continuity and effective best practice training.• Orchestrated the entire recruitment lifecycle, from initiating position postings to finalizing candidate selection, creatively sourcing talent through applicant tracking systems, databases, career fairs, websites, and networking channels.

• Spearheaded a team of five administrators to provide comprehensive support for a workforce of 264 employees, overseeing critical functions such as onboarding, payroll processing, and ongoing employee relations.• Collaborated seamlessly with the recruiting team, orchestrating seamless background checks, interviews, and requisite documentation verification to ensure smooth onboarding experiences for new hires.• Managed the complex termination process, encompassing the handling of severance packages, exit interviews, preparation of termination letters, and adeptly representing the organization in unemployment hearings.• Conducted thorough investigations into various matters including FMLA, EEOC, Worker's Comp, and Sexual Harassment complaints, consistently achieving timely and satisfactory resolutions while upholding a nuanced understanding of employment laws.• Assumed responsibility for meticulous review of timesheets to reconcile payroll accuracy, skillfully processing salary and wage adjustments ranging from merit increases and promotions to bonuses and other compensatory changes.