Kim Roche Email and Phone Number

Responsible for managing the day-to-day operations for 5 divisions who collectively work together to form a full-service relocation company. All administrative tasks, bookkeeping tasks and general liaison with clients and vendors.

Account Executive responsible for New Business Development. Brought in major account within first three months on job. Researched and contacted prospects, follow up, inside and outside sales.

Client Liaison Manager responsible for new business development, identifying potential new clients; researching and contacting them, with end result of booking in-person presentations for the senior marketing team.Responsible for exploding existing accounts.Utilizing ACT, track and follow up all leads and/or prospective clients.Initiate and follow through periodic mailings to clients and prospectsUtilizing different methodologies, maintain continuous follow up of all contacts.

Develop excellent telephone contacts with clients and vendors; handle other (routine) telephone workHandle President's correspondence including proposals and contracts: initiate when appropriate, proof, QC, and expeditePrepare, issue and maintain logs of purchase orders for all projects as well as for office equipment and supplies.

Coordinated facilities relocations from preparation of detailed floor plans through on-site management of actual relocation.Aided executive staff by coordinating all office services and records control. Coordinated collections and preparation of operating reports. Maintained departmental and client file systems, prepared travel itineraries and meeting arrangements for staff of ten. Established and maintained liaison with clients' top level executives. Established liaison with transferees, carriers, agents and trades from initial contact through claims adjustment. SKILLSMicrosoft Word, Excel, QuickBooks, ACT, SalesForce, Internet savvy