As the Director of Sales at Canon BPS, I am responsible for leading the sales strategy and driving business growth across our diverse portfolio of business process outsourcing solutions. My role involves:*Strategic Leadership: Developing and executing sales strategies to achieve and exceed revenue targets, aligning with the company's vision and goals.*Team Development: Building and mentoring high-performance sales teams, fostering a culture of excellence, innovation, and collaboration.*Business Development: Identifying new business opportunities, expanding our market presence, and acquiring new clients to drive growth.*Process Improvement: Streamlining sales operations and improving processes to enhance efficiency, productivity, and customer satisfaction.*Client Relationships: Cultivating and maintaining strong relationships with key clients, ensuring their needs are met and exceeded.*Market Insights: Analyzing market trends and competitive landscapes to stay ahead and adapt our strategies for continued success.I am thrilled to be part of an organization that is dedicated to delivering exceptional value and innovative solutions to our clients. Together with my team, I am committed to driving Canon BPS's growth and success in the ever-evolving marketplace.

Online, on premises and omni-channel, the Paytronix Customer Experience Platform helps you lead your customers through a personalized, one-to-one journey that maximizes customer lifetime value.

YayPay is a leading accounts receivable automation company providing intelligent credit-to-cash software, payment processing and industry best practice. As a Quadient company, YayPay is part of a global organization committed to outstanding customer service that spans 29 countries with over 500,000 customers.As the YayPay platform specialist with Quadient, I work with the finance teams of our existing and new customers. The YayPay solution is focused on accounts receivables and collections, the platform automates most of the collection process to help companies get cash flow quicker and enhance their customers experience. The Top 3 reasons AR Departments need YayPay • Get cash faster! Average DSO reduction of 34% • Increase Productivity by automating 80% or more of the daily customer communications • Creating a crazy good customer experience by offering a really robust self-serve customer portal

I deliver outstanding results with key responsibility to increase company presence in the Northwest sales territory and drive market-share in the mid-market. Oversee daily activities of 8 Business Development and Customer Development executives with focus on new business development and increasing sales across the current customer portfolio. Hold accountability to manage the $4.27M in annual revenue.The following are highlights of the value I bring to the organization: Leverage experience and industry knowledge to effectively drive the once lowest performing sales team in the mid-market space into a revenue generating top-performance team which has resulted in exceeding sales goals: YTD 2020 – 114%, 2019 – 136%, 2018 – 103%, and 2017- 89%. Play integral role in establishing short and long-term growth strategies that surpass sales targets with focus on multi-location companies ranging in size from 250 to 5,000+ employees.  Successfully deliver sales growth through development of strategic training, mentoring, and creating communication environments that promote long term business growth and employee engagement. Proactively stay current on competitive information; pricing, policies, and general sales information to effectively service accounts and drive highest levels of customer retention. Continually develop strategic presentations and demonstrations to educate prospective clients and serve as primary contact on customer inquiries and technical issues.

I oversaw day-to-day sales operations and defined recruitment, training, and sales tactics; worked collaboratively with team members to identify areas of opportunity that ensured all Key Performance Indicators (KPIs) and highest levels of customer satisfaction across operations.The following are highlights of the value I brought to the position: Selected as the first of four Regional Managers to build the Business Process Optimization (BPO) and Digital Imaging Services (DIS) teams within Ricoh. Successfully coordinated recruiting efforts; developed job duties, staffing needs, conducted interviews and led hiring processes which led to the overall success of the business unit driving sales in digital imaging of $7.5M annually. Created and integrated new hiring training modules and on-going development which ensured consistency across sales operations and drove both short and long-term revenue growth. Worked in coordination with production, operations, and sales to identify areas of opportunity, close gaps in standard operating procedures (SOPs) which resulted in exceeding company’s’ vision and goals. Managed the integration of the DIS team into Ricoh’s Customer Relationship Management systems; increased productivity levels, customer portfolio growth and time spent on identifying areas of opportunity.

I was recruited to develop and facilitate training strategies to new and existing account executives for the mid-market equipment business. Developed short and long-term sales goals to achieve the pre-set sales target of $2M annually; achieved sales goals 100% for nine-months straight.The following are highlights of the value I brought to the position: Utilized experience in the market to develop high performance teams; offered on-demand support and mentored team members to reach personal goals and company’s vision on account growth. Collaborated daily with various peers, and executives to evaluate processes and recommend areas of opportunity in training, recruitment, and employee engagement and retention.

Responsible for private lable / OEM recordable media business.

Responsible for After Market sales in the U.S. of recordable media, drives, and digital camera; product launching of Ricoh brand for the retail and distribution channels; premarketing and launch activity for new technologies.

Responsible for product launch of Philips brand baby care products and CD / DVD recordable media; building a sales organization comprised of manufacturers reps and internal support system, procure and position products for North American sales channel; obtaining sales goals of $10 million in media and $3 million in baby care product sales by year end 2002.

Responsible for all Samsung branded (and OEM, private label) CD-R, CD-RW, DVD media and Compact Flash Card and USB Multi-Card Reader sales in North America. Building sales infrastructure, team and channels to obtain 10% market share and $100+ million sales within two years.