Plan, direct and coordinate contract-based projects according to customer needs, timeline and budget. Organize project information and requirements for successful project completion. Provide submittals and O&M closeouts for all projects assigned. Manage any project changes, revisions, revised purchase orders and change order documents. Proactively anticipate customer needs and actively solicit feedback on performance. Communicate regularly with contractors, architects and suppliers. Monitor… Show more Plan, direct and coordinate contract-based projects according to customer needs, timeline and budget. Organize project information and requirements for successful project completion. Provide submittals and O&M closeouts for all projects assigned. Manage any project changes, revisions, revised purchase orders and change order documents. Proactively anticipate customer needs and actively solicit feedback on performance. Communicate regularly with contractors, architects and suppliers. Monitor production schedules. Contact customers before each job site delivery to assure proper scheduling of delivery and assure all logistics regarding delivery commitments are fulfilled. Participate in developing solutions for customers with technical issues involving hardware, frame and door products. Ensure projects are managed with profitable gross margins. Keep project files orderly and efficiently. Develop and maintain relationships with suppliers and key contacts. Show less

Problem solve and trouble-shoot inbound calls, emails and in-person inquiries professionally and courteously. Set up new clients in CRM database, QuickBooks, Lacerte and imaging software. Perform database clean up and management. Process payroll and perform bank reconciliations for specific clients. Schedule and confirm appointments for service advisors. Organize files, scan internal and external documents, fax and copy important correspondence. Order office supplies and maintain proper… Show more Problem solve and trouble-shoot inbound calls, emails and in-person inquiries professionally and courteously. Set up new clients in CRM database, QuickBooks, Lacerte and imaging software. Perform database clean up and management. Process payroll and perform bank reconciliations for specific clients. Schedule and confirm appointments for service advisors. Organize files, scan internal and external documents, fax and copy important correspondence. Order office supplies and maintain proper inventory levels. Invoice clients, prepare past due statements and conduct accounts receivable job duties. Assemble tax returns and notify clients when completed. Event management. Show less

Proficiently collaborate with internal team and customers in person or by telephone with the highest quality of customer service in order to execute projects on-time, within scope and within budget. Assist in the development of brand strategy and implementation of the brand launch. Vendor relationship management, proofreading, editing, event planning, ability to time manage and multi-task. Upholds a strong passion to deliver beyond clients’ expectations.

Multifaceted position involving customer relations, direct marketing and sales support. Effectively handle multiple ongoing projects while accomplishing project goals in prescribed time frames. Procure specifications to develop and distribute materials to fulfill client’s direct marketing campaigns. Conduct requirements meetings as necessary to disseminate information to all internal departments. Provide leadership and training to lower level Account Managers. Furnish the sales staff with… Show more Multifaceted position involving customer relations, direct marketing and sales support. Effectively handle multiple ongoing projects while accomplishing project goals in prescribed time frames. Procure specifications to develop and distribute materials to fulfill client’s direct marketing campaigns. Conduct requirements meetings as necessary to disseminate information to all internal departments. Provide leadership and training to lower level Account Managers. Furnish the sales staff with essential support and marketing materials to achieve customer retention and customer satisfaction. Assist in the creation of electronic presentations familiarizing the sales staff and clients of production capabilities Show less