• Consistently produced double-digit revenue growth year over year, with a recent 63% increase over pre-pandemic sales.• Built and nurtured strong relationships within the food and alcoholic beverage industry, resulting in an average 20% growth in repeat business year over year, with over 60% of annual revenue from repeat clients or partnerships.• Drove the implementation of workflow automation in regards to prospecting and responding to client RFPs, increasing pipeline velocity and shortening the sales cycle by 70%.• Maximized efficiency allowing the reduction of the sales team from 6 team members to 2 team members, increasing profit margins.• Identified new upselling and cross-selling opportunities with a focus on supporting growth and positive outcomes for the customer, consequently increasing average deal size.• Developed and implemented unique and specific account plans, presented and negotiated offers to new clients based on marketing targets, with an 80% conversion rate.• Coordinated a multi-disciplinary team, consisting of marketing, sales, operations, vendor supply chain, and finance.• Tracked activity metrics of sales team members to determine customer acquisition costs and assess the efficiency of sales and marketing efforts.• Gathered customer feedback, resolved customer issues and defined unmet needs, ensuring customer satisfaction.• Effectively utilized business and sales tools such as Salesforce, Hubspot, MS Office and proprietary software

As a Caltech trained research scientist, Chef Kim Vu has always loved discovering how things work and being an expert in her field. It is with these values that she has pursued her career in the restaurant industry. Over the last 20 years, Kim Vu has learned and excelled at all roles across front-of-house and back-of-house, identifying the effective processes that contribute to the success of both single-owned restaurants and large groups.Vucacious Catering embodies Chef Kim Vu’s curious mind and scientific precision. She started her company with a drive to perfect the catering industry as a hospitality-first business. Her strong-willed determination leads to quality customer service and delicious dishes, along with tv appearances, including Alton Brown’s “Cutthroat Kitchen.” Kim’s performance on the show reinforces her ability to think on her feet with resilience. It is this do-what-it-takes attitude that makes Vucacious Catering the success it is today. While Chef Kim Vu is classically trained in an array of culinary techniques, she believes that all good food starts with good ingredients. Sourcing seasonally and locally, Chef Kim Vu draws from California’s robust produce, along with her diverse heritage as a Texas-born Vietnamese-American. She and her staff use their wide breadth of experience and knowledge to create dishes tailored to your interests and needs.