Kimalee Reid Emba, Mades Email & Phone Number

Melbourne, Victoria, Australia

New York City Metropolitan Area

Australia

Helping clients deliver consistent quality, innovation, growth and ROI while reshaping the ever-changing thriving digital ecosystem.◆ Achieved increase in expansions and extensions of deals◆ Implemented Success Plans to drive return on investment (ROI), ensuring customers meet their KPI’s ◆ Led Value Adoption initiatives to facilitate cloud adoption and maximise customer loyalty ◆ Successfully minimised escalations and improved technical performance response time.

Melbourne, Australia

Clients: Kmart, DHL, Flybuys, Coles, Catch, Jetstar, Amex, 3M, KWM, Intuit, Woolworths◆ Acted as a trusted advisor for clients. ◆ Worked closely with Oracle Marketing Cloud Digital Services delivery teams, Solution Architects, Sales, Customer Success Managers, and Services Operations to ensure customer technology deployments & projects are delivered on time, within budget, and according to the project plan scope. ◆ Identified and mitigated risks throughout projects. ◆ Managed cross-functional teams from various global Oracle departments and demonstrated diplomacy while managing demanding customers. ◆ Demonstrated leadership and motivational skills and mentored other members of the PMO. ◆ Actively contributed to continuous PMO process improvements and published contributions to the knowledge base.

Melbourne, Australia

Clients: Coca Cola Amatil, Oxfam, Pioneer, YMCA, Australia Post, Asahi, Lion, 3M, Cargill, IOOF, Nufarm, Bendigo Bank, Department of Justice, South Australia Tourism, Telstra Super, Vic Super, Prime Super, Media Super, LUCRF Super, Bambis, Girls in Tech ◆ Increased sales revenue per QTR ◆ Established deep customer relationships by providing project management leadership that aligned directly to the customers’ larger business objectives ◆ Managed ongoing transformational activities to ensure the long-term success of accounts ◆ Delivered Quarterly Business Reviews communicating performance, highlighting accomplishments and challenges, facilitating strategic decisions

Melbourne, Australia

Clients: Optus, Schneider Electric, EMC, Mercer, Open Universities, UXC, NextGen, Dyn. Responsible for assisting clients to attract, engage and grow their customers using data-driven digital and inbound marketing. Planned and implemented B2B strategy, content marketing, lead nurturing, marketing automation, digital and social media services. Client industries included ICT (high-tech), professional services, financial services, industrial and any business dealing in ‘complex and considered purchases’. ◆ Drove sales and retention nationally across the APAC region - lead generation, prospecting and filtering of leads ◆ Built and managed pipeline opportunities to ensure successful achievement of sales targets ◆ Created and executed diverse strategic end to end digital marketing campaigns across a range of clients ◆ Setup diverse integrated projects end to end using various tools - marketing automation, content hubs, content mapping, webinars, social media, paid media, HiDMs and telemarketing ◆ Optimised the performance of programs to increase engagement to target audiences across a range of mediums

Melbourne, Australia

◆ Developed and managed marketing plans/campaigns◆ Managed communications/digital team◆ Refined marketing strategies using web analytics data◆ Developed and managed brand guidelines & corporate communication tools ◆ Designed online and print marketing◆ Managed social media online communities◆ Improved customer experiences by optimizing of online activities ◆ Account managed vendors ◆ Wrote funding applications for promotional media◆ Introduced digital file management system to increase productivity◆ Developed and maintained multimedia libraries◆ Mentored staff in the use of digital tools◆ Improved the usability of the website incorporating current UX principles

Melbourne, Australia

◆ Managed advertising and vendor accounts◆ Managed budgeting, forecast and expenditure◆ Compiled and analysed sales and marketing data◆ Designed, executed, measured and reported on campaigns◆ Recommended strategy tactics based on Google Analytics ◆ Implemented SEO strategy◆ Facilitated PR opportunities◆ Coordinated white papers and roadshow events ◆ Managed of social media accounts◆ Expanded SEO success through effective online keyword & content copywriting ◆ Project managed design and marketing collateral◆ Championed and managed corporate brand assets◆ Developed concepts and designs for online and print advertising ◆ Designed edms and newsletters using web analytics for strategy recommendations ◆ Created user interface designs (UID) for product software

◆ Influenced change management in line with the regional business plan through the introduction of digital tools and technologies ◆ Researched digital trends and made recommendations on the benefits for front line staff ◆ Increased staff productivity and efficiency through the implementation of digital tools◆ Managed video and digital media projects◆ Designed print and online content ◆ Edited and produced video productions◆ Created digital newsletters to engage and excite staff◆ Developed websites & wikis for team collaboration ◆ Managed social media accounts◆ Mentored staff in the use of digital tools◆ Delivered professional development sessions on various digital topics

Mba Executive

Master Of Design - Communication Design