Kim Alexis Borres Email & Phone Number

East York, Ontario, Canada

• Issue business licenses and permits• Support the Business Licensing & Regulatory Services front line customer service counter by receiving applications and renewals from the public for business licenses, right of way permits, and vehicle for hire licenses; ensure accuracy and completeness• Data entry, form preparation, operate office equipment and computers, utilize a variety of computer software with speed and accuracy

50 Bay Street, Toronto, On

• Various accounting and administrative functions surrounding point of sale (POS) operations and systems including creating new employee accounts, mag swipe configuration, configure screen and button placement, coordinate price changes when necessary, and importing inventory counts• Managing gratuity pay out for eligible employees in our cashless venues next business day post event with heavy Microsoft Excel usage.• Manage and send out daily flash reports to various business sectors.

40 Bay Street, Toronto, On

• Manage a variety of food and beverage locations within the Air Canada Centre and BMO Field• Proficient in paperwork, cash management and staff delegation• Ensure that concession, bartenders, beer servers and kitchen staff serve food and beverage orders quickly, efficiently and according to standards, while ensuring that safe food handling principles are practiced• Provide responsible alcohol service using Smart Serve principles and ensure AGCO alcohol policies & regulations are followed• Ensure work area and equipment is clean and organized at all times• Adhere, and work in compliance to all service standards and policies including Health & Safety

111 Dundas Street West

• Count, order and receive inventory, which includes heavy lifting and management• Store key holder, count and deposit cash tills• Train new employees• Communicate new promotions and updates between head office, management, and staff• Continually held a positive relationship with customers while building customer loyalty and satisfaction• Interview potential employees in the absence of the manager

St. Luke Elementary School, 1280 Cobalt Street, Mississauga, On

• Assist a full-time Child and Youth Worker in a behavioural class of five students ranging from grade 4 - 6.• Plan interactive lessons having to do with emotional management, as well as providing verbal emotional support.• Log student progress and daily events and activities, maintain regular contact with parents through written notes• Ensure the safety of the students by assisting in prevention and intervention when physical aggression occurs within the school.

44 Britannia Road East, Mississauga, On

• Quality customer service in a highly fast-paced environment• Handle food and beverages safely and hygienically• Manage up to eight other staff which included sending breaks, assuring each staff member completed their secondary tasks, handling customer complaints, train new employees, replace tills with fresh cash float, and writing a daily report at the end of each shift• Work extended hours when employees call in sick