Kimatha Kittrell Email & Phone Number

Washington D.C. Metro Area

• Instrumental in setting up the office for startup organization, including ordering artwork/plants/lounge area furniture.• Recognized for successfully demonstrating core values (Integrity, Respect, Responsibility, Sportsmanship & Servant Leadership).• Proactively prepare and update company documents/manuals/information packets and make readily available to all team members and senior leadership.• Assist CFO with accounting support, to include updating QuickBooks System with all corporate credit card purchases & managing petty cash. • Utilize MS Office to produce high quality reports, presentations, and other meeting documents.• Manage conference room calendars and out of office calendar for office staff.• Prepare and adjust travel arrangements and completing expense reports for office staff. • Ensure Certificate of Liability Insurance (COI) is up to date and is forwarded to building management, prior to deliveries/repairs being completed. • Responsible for Supplier/Vendor management. • Work closely with building management to issue and deactivate key fobs, as per policy. • Order and manage refreshments and luncheons for all company networking events/business meetings/community outreach.

Washington D.C. Metro Area

• Responsible for paying invoices made by credit card, compiling receipts for monthly credit card charges & monthly reconciliation of credit card charges.• Managed shared office calendar by coordinating meetings and appointments for all conference room or guest office use. • Maintained professional rapport with suppliers, internal/external customers, colleagues & key stakeholders.• Assisted with on-boarding process for new hires (assembled New Employee Handbooks, re-organized & prepped assigned workspaces, ensured all new workspaces were stocked with the required equipment/supplies, and coordinated ‘meet & greets’ with staff. • Assisted Sr. Project Manager with monthly Budget excel spreadsheets.• Accurately completed all Time/Expense reporting for senior leadership team and booked travel (air, train, black car service), as well as other miscellaneous administrative tasks. • Assisted with ad hoc projects for several CAQ departments, such us gathering publications, tchotchkes and shipping goods for events. Also created name plates/name badges for marketing events & prepared meeting documents. • Ordered breakfast/lunch, including set up and breakdown, for all meetings.

Lynchburg, Virginia/Remote

• Provide case management support for the new business section supporting both internal and external customers. • Trainer for all new employees, providing mentorship, individual and leadership training.• Conducted quality reviews of all new insurance documents/applications to ensure expedited processing.• Investigated and resolved customer issues and complaints regarding individual case matters.• Monitored and respond to all queries including client feedbacks. • Lead representative for all issues associated with a case to include coordinating with multiple departments. • Assigned as the oversight and guidance manager to employees and associates, ensuring customer and client calls were handled in a timely, professional approach.• Established solid work procedures and directives that directly supported departmental goals.

Associate Of Arts, Fashion Merchandising

Associate Of Arts - Aa