Kim Behrenbrinker Email & Phone Number

United States

Huntersville, North Carolina, United States

Charlotte, North Carolina Area

Performed a variety of administrative tasks to support multiple senior level executives and a team of over 300 people across multiple states. Composed complex and confidential correspondence; researched general ledger issues; compiled statistical data; prepared presentations; handled complex and sensitive inquiries from multiple sources and acted as the information source for departmental policies and procedures. - Supported five senior level executives with calendar management; travel… Show more Performed a variety of administrative tasks to support multiple senior level executives and a team of over 300 people across multiple states. Composed complex and confidential correspondence; researched general ledger issues; compiled statistical data; prepared presentations; handled complex and sensitive inquiries from multiple sources and acted as the information source for departmental policies and procedures. - Supported five senior level executives with calendar management; travel arrangements - preparation and approval of expense reports; proactive coordination and scheduling of meeting, materials and events. - Onboarded and offboarded team members and contractors. - Ordered equipment, system access, badge, etc. to ensure new hire had everything needed on their first day to support their transition to the team. - Provided basic technical support with computer equipment set up and troubleshooting. - Meeting logistics – gathered agenda items, prepared agendas, captured meeting minutes and action items and tracked completion. - Coordinated room/equipment reservations including staff meetings, department meetings and video conferencing; catering needs. - Compiled information; drafted and prepared internal communications; reports, organization charts, and PowerPoint presentations. - Placed orders and maintained supply room inventory for over 300 team members across multiple locations. Show less

Cedarburg, Wisconsin

Served as initial point of contact for visitors and club members. Led facility tours to prospective members. Scheduled appointments and updated company calendar. Handled all accounts payable matters and balanced the cash drawer on a daily basis. Answered multi-line phone system. Drafted professional correspondence, distributed mail, and scanned and filed documentation. - Maintained accurate records of members, services, payments, inventory, and account balances in ClubSystem… Show more Served as initial point of contact for visitors and club members. Led facility tours to prospective members. Scheduled appointments and updated company calendar. Handled all accounts payable matters and balanced the cash drawer on a daily basis. Answered multi-line phone system. Drafted professional correspondence, distributed mail, and scanned and filed documentation. - Maintained accurate records of members, services, payments, inventory, and account balances in ClubSystem database. - Administered monthly membership payments. Identified and tracked past due invoices. - Developed in-house collections process to recover past due invoices, eliminating need and expense of third-party collections agency. - Conducted research on area gyms, including classes offered, schedules, membership plans, and social media presence to ensure competitive pricing. - Responded to information requests from members and management on membership status, insurance, and schedules. - Prepared reports for management on member demographics, membership trends, class participation, childcare attendance, and delequent accounts. - Designed marketing and promotional materials to drive membership sales, including brochures, flyers, signs, business cards, and post cards. - Oversaw facility (opened and closed building), as needed during manager/owner absences. - Addressed and resolved sensitive issues with confidentiality, using calm, positive approach. - Managed inventory and supplies, including ordering, receiving, stocking, and distribution. - Negotiated 20% discount with protein drink supplier and saved 20-30% on office supplies. - Taught fitness classes, including Vinyasa Yoga, TRX, Pilates, Power Hour, and Silver Sneakers. Show less

Menomonee Falls, Wisconsin

Led team of five Instructional Designers to design custom program curriculum and end user training for our Merchant, Product Development and E-Commerce Associates.Managed the creation, budgeting, planning, implementation and evaluation of training programs including; new associate orientation, job-skill training, train-the-trainer programs and new system roll-outs.

Columbus, Ohio

Collaborated with subject matter experts to create custom, role-specific, instructor-led training materials consisting of business and system objectives, key changes, policy and procedures, and system navigation.Delivered train-the-trainer sessions to prepare and support the facilitators.

Columbus, Ohio

Redesigned the vendor compliance program to increase effectiveness, reduce internal labor costs, reduce merchandise processing delays and transition from a paper-based process to an electronic process. Increased company cost recoveries by 300% in 2004. Worked with internal subject matter expert to design an Access database to monitor, track and report vendor compliance performance. Managed two internal compliance associates who trained internal associates and vendors on the… Show more Redesigned the vendor compliance program to increase effectiveness, reduce internal labor costs, reduce merchandise processing delays and transition from a paper-based process to an electronic process. Increased company cost recoveries by 300% in 2004. Worked with internal subject matter expert to design an Access database to monitor, track and report vendor compliance performance. Managed two internal compliance associates who trained internal associates and vendors on the compliance policies, procedures, and reports. Show less

Troy, Michigan

Orchestrated company's first interactive distance learning vendor training program, reducing monthly travel expenses for both Kmart Corporation and their vendor community.Successfully led over 2,500 vendors through a universal ordering system conversion.

Conducted quarterly operational review meetings with the top ten percent of Kmart's vendor base to resolve vendor compliance issues. Coordinated with Kmart's Accounts Payable, Logistics and Returns departments to help our strategic vendors comply with Kmart vendor requirements.

Negotiated and purchased Ladies Branded Coordinates, representing $27 million in annual retail sales and $38 million in annual purchases at retail. Instructed 15 international vendors in proper product product construction, sizing, ticketing, and shipping.

Designed, planned and presented over 100 training and informational seminars to help on-board new associates.

Distributed $186 million in inventory to over 2,100 stores to meet in-stock goals, increase sales, improve inventory turnover and reduce rain-checks.

Masters, Project Management

Bachelors Of Business Administration, Business, Retail Marketing

Activities and Societies: American Marketing Association (AMA)