Kimber Plinski Email & Phone Number

US Remote

US Remote

Helping to create highly engaged, high-performing organizations by helping people become their best selves.

San Diego, California

Senior Leader and Executive Committee Member overseeing the Rooms Division teams (Front Office, Housekeeping, Laundry Operation, Loss Prevention and Engineering). Manage and support divisions to achieve employee satisfaction metrics, guest satisfaction and financial goals. Senior leader for the Hospitalians In Training program I helped develop and.

Assisted with the introduction of bi-annually Forbes Travel Guide training for front of house associates. Worked with FO team to achieve and maintain a FTG 4-Star rating for two consecutive years. Supported key team leaders in a full property renovation, including a complete renovation of all 270 rooms and suites. Created and implemented a “Hospitalian’s.

Monarch Beach, Laguna Niguel

Oversaw a team of 25 front line associates in a luxury resort environment. Worked with team to maintain a Forbes 5-Star rating for the four years I was at the property. We achieved outstanding recognition for our SPG enrollment metrics with me taking over as champions of this area upon stepping in as FDM. Worked to develop consistency in the resort MOD.

Rio Grande, Puerto Rico

I joined as a part of the pre-opening team with our soft opening taking place the first weekend in November 2010. I received extensive training on the Galaxy and Lightspeed PMS systems. My responsibilities included delivering an arrival and departure experience to the guest that was in line with AAA 5 Diamond and Forbes 5 star service, Night Audit relief.

Shanghai City, China

I joined as a part of the pre-opening team with the grand opening being in October of 2009. I was provided extensive Opera PMS training, and butler service training to prepare for my role as a Rooms Division Intern. Beginning in Guest Services at reception I quickly transitioned into Guest Relations Officer for our International customers. Responsible for.

São Paulo Area, Brazil

I began my F&B experience in the main dining room with breakfast service. Later rotating into dinner and bar service. Thereafter I was provided the opportunity to work all of the roles within the rooms service team before concluding my stáge in Events. My final task was to manage a team to execute set up, service of breakfast, lunch and afternoon break at.