Answered all incoming calls In charge of doing all billing for service departmentAssisted with Administrative Work using Microsoft Word and ExcelWorked with Sage programManaged dispatching for all service techniciansManaged all client files and records

Generate highest sales revenue on a consistent basisTrain and mentor new hires Assist in the development and implementation of marketing strategiesBooked, set up and hosted events Manage a team of 3 employees

Scheduled patient appointments for 3 doctorsManaged patient files and recordsGreeted and checked-in patientsImplemented proper patient billing based on insurance Assisted doctors in preparing marketing material for products and promotionsOrdered and organized products as used by doctors with their patients

Executed stores operations during scheduled shiftsManaged customer relations and enforcement of shop policiesEnsured proper cash management practices were followed by shift teamServed as customer service representativeProvided coaching and feedback to new employeesFurnished store manager with comments for employee, performance reviewsDental Benefit Providers

Answered the switchboard for a 200 person officeReceived and distributed all incoming packages, messages and mailAssisted with administrative work using Microsoft Word and ExcelOrganized files and file systemsDeveloped conference room scheduleManaged appointments scheduled with the firm