Kimberley Sutton Email & Phone Number

Aberdeen, United Kingdom

• I am currently an Account Manager for Original 106 at DC Thomson Media. Apart of the marketing and advertising team in a B2B sales environment, I am responsible for generating revenue and creating bespoke advertising.
• Ensuring client satisfaction and building relationships with my clients
• Using smart and efficient planning to manage my client portfolio
• Achieving monthly and quarterly targets and KPI’s, actively seeking new business to gain revenue, and meeting clients needs to ensure long-term spend and business retention, upselling where appropriate
• Scheduling and attending meetings face-to-face or over calls, networking on a daily basis
• Building proposals and contracts, ensuring sales and booking procedures are strictly adhered to

Aberdeen, Scotland, United Kingdom

• I previously worked as the Account Manager for Clinique at Estée Lauder Companies, within Debenhams. I was responsible for leading my team and managing the counter, ensuring a high level of customer service. After.
• Leading and motivating my team whilst keeping up a good morale, staff scheduling and training, setting and meeting targets and KPI’s
• Working towards deadlines, delegating tasks and creating business plans
• Holding one-to-one performance reviews, team meetings, attendance reviews and record of conversations
• Hosting and planning events
• Engaging with customers on a personal basis and through the companies social networking platform

Aberdeen, United Kingdom

• In a target-orientated sales environment, I worked as the Assistant Manager for Benefit Cosmetics at their flagship counter in Boots. I was promoted to this role from previously being a full-time Sales Consultant where.
• Assisting the Account Manager with motivating the team, completing any administration work and covering the Account Manager on days off or on annual leave
• Connecting with cold clients through traffic-stopping and physically bringing new customers back to counter to ensure targets and KPI’s were met
• Offering experiences in all makeup/skincare techniques and methods through beauty lessons as well as performing facials and makeup appointments for special occasions
• Consistent focus on upselling
• Hosting and planning events

Aberdeen, Scotland, United Kingdom

• I previously worked as a Medical Administrator at Aberdeen Royal Infirmary. I was the first point of contact for patients, consultants and secretaries, working alongside doctors and nurses in a busy, high-pressure.
• Telephone communication where I would book or reschedule outpatient appointments and deal with patient queries
• Managing waiting lists and referrals
• Processing emails and printing out letters
• General administrative work such as photocopying, filing and scanning documents
• Trusted with the responsibility of prepping patients’ confidential notes for their appointments