• Analyzes and tests various software applications; Data Migration and Validation; Manages and updates Ecommerce stores. Develops, designs and maintains company websites; Search Engine Optimization (SEO), Corporate Imaging.• Collateral Material Development Design and develop, social media profiles, logos, business cards, brochures, newsletters, product/fact sheets, visual aids, short video ad clips (Adobe After Effects), PowerPoint presentations, press releases, and advertisements in various delivery methods; print/electronic. Adobe Creative Suites CS5/CS6. • Identify business intelligence needs of customer’s departments through one-on-one communications with management representatives; SWOT analysis.• Provides average savings for small businesses ranging from 50-75% of normal IT costs (infrastructure and hardware) while enabling better and more effective collaboration using Cloud Technologies.• Develops and maintains the electronic database in MS Access made accessible through mobile devices saving executives/salesman operating costs enabling them the opportunity to professionally and effectively present proposals generating an additional 10,000 a month. Managed the Customer Relationship Management (CRM) database through PeopleSoft/Sage ACT effectively maintaining working relationships.• Provides consulting advice to multiple small and medium sized businesses to assist and identify their technical and marketing needs.• Designs cloud based IT systems and custom enterprise solutions for small businesses; Cloud Storage, Cloud Accounting, Retail Management Software (RMS), Point of Sale (POS), Enterprise Email (EE), Ecommerce; and ultimately integration and conversion to paperless solutions.• Coordinates and facilitates the acquisition of goods and services; Enterprise Resource Planning (ERP). Reviews requests and authorizes the purchase goods and services; assisted higher-level buyers in the preparation of bids and bid analysis.

• Performs legal research and analyzes a variety of legal documents, files, and records.• Reads, understands, and interprets applicable State and Federal codes, laws and statues.• Prepare stipulated agreements, orders after hearing, answers, affidavits, declarations, complaints, motions, petitions, accounting and other legal documents/instruments.• Reads and investigates facts and obtains relevant information; comprehensively and prepares concise written summaries; Trial preparation and notebooks.• Effectively communicates in oral and written form to present arguments and factual statements on legal issues.• Conducts interviews of parties and their attorneys, defendants, juvenile clients, and witnesses.• Effectively communicates with a variety of individuals representing diverse cultures and backgrounds and functions calmly in stressful situations, which require a high degree of sensitivity, tact and diplomacy.• Establishes and maintains effective working relationships with state and county staff, representatives from other agencies and the public. Treats state and county employees, representatives of outside agencies and members of the public with courtesy and respect.• Assesses the client’s immediate and long-term needs and ensures client’s receipt of needed services through personal service or making appropriate referral(s). Provides prompt, efficient and responsive service.• Exercises appropriate judgment in answering questions and releasing information; analyzes and projects consequences of decisions and/or recommendations.

• Legal office support for two attorneys; a guardian ad litem and contracts attorney.• Assumes the responsibility of two staff members saving the firm $20,000 annually.• Drafts and proofreads legal documents, instruments, and correspondence in OpenOffice.• Tickles and manages appointments and court appearances in MS Calendar.• Completes service of legal documents upon designated parties saving the firm an estimated $500.00 in service fees annually.• Files legal documents with the court in person and through Electronic Court Filing (ECF).• Swears deponents as notary; drafts affidavit(s); operates audio/visual equipment during depositions and transcribes deposition proceedings saving the firm monetary costs/fees and time acting in the capacity of a court reporter.• Collects, deposits, and performs accounting, A/P and A/R, duties for both operating and trust accounts in QuickBooks.• Maintains exceptional client and judicial clerk relationships to include, Court Appointed Special Advocate, CASA, and Department of Children Services, DCS, representatives.• Meets with clients to obtain pertinent information in preparation of discovery processes and trial.• Processes and submits claims to the Administrative Office of the Courts, AOC, office for attorney compensation.

• File creation and management ensuring legally required documents were present for the lawful employment of field representatives with extremely diverse backgrounds and international citizenship.• Answer telephones and operated a twenty-line switchboard, heavy filing, faxing, scanning and emailing.• Manage incoming packages and mail ensuring accurate delivery to recipient in a timely manner.• Credit card machine, A/R, heavy alphanumeric data entry, 80 wpm.