Kimberli Murphy Email & Phone Number

Lakeland, Florida Area

Responsiblilities included but not limited to acting as receptionist, scheduling for patient appointments with our physicians, scheduling MRI's with local vendors as well as referals to other specialists. Billing and collections, verifying insurance coverage, collecting copayments and verifying current and prior medical records before becoming our patient. Verified cash pay patients and looked out for the ones that were "doctor shopping". I was responsible for vendor ordering for medical supplies as well as office supplies. When there were staffing issues I filled in as the medical assistant and assisted our physicians with injections as well as minor surgical procedures. I scheduled and coordinated all drug representative meet and greet luncheons.

Lakeland, Florida Area

Handled all aspects of workers compensation files for the Orange County area in phase I, including requests for dwc25’s (work status forms) from Heritage In-Network providers, scheduled appointments for x-rays, MRI’s and other diagnostic testing. Referred claimants for work conditioning programs and scheduled claimants with in-network vendors for physical and occupational therapy. Calculated average weekly wages, compensation rate and temporary partial rate for loss time files and assured timely release of bi-weekly compensation checks. Contacted claimants and insured’s to apprise them of the next doctors visit, diagnostic testing schedules and possible return to work date with or without restrictions. Acted as the liaison with the providers, claimants and employers. Conferred with nurse case managers as well as in house medical director for second opinions. Initiated the Back2Work program and kept communication lines open with the employers, claimants and providers. Responsible for closing loss time files once claimant was released full duty and returned to work full duty. Transferred files to Phase II once claimant became represented by an attorney or file was open longer than 90 days. When promoted to phase II; I handled the Hillsborough and Pinellas area. I negotiated for settlement, requested settlement authority through the proper channels, participated and provided documentation to fraud committee and final hearing committee. Responsible to assign defense attorney to represent the carrier once claimants attorney files a Petition for Benefits or Request to Produce. Responsible for responding to Petitions or Requests from opposing council and filing with the Office of the Judges of Compensation Claims. Attended and participated in depositions and mediations, scheduled claimants for re-employability assessments along with all aspects of the phase I adjuster to either close or settle file prior to final hearing.

Plant City, Fl

Responsible for day to day activities on 47 accounts. Processed daily orders from brokers and scheduled delivery/pick-up within 48 hours. Responsible for processing bills of lading on LTL accounts, inventory control and physical inventories. Responsible for orders received via phone, fax and processed orders through data processing for inventory reporting. Generated bills of lading for transportation company for third party billing with brokers. Responsible for notating placards to drivers for the transportation of hazardous materials to be in compliance for DOT. Compiled end of day/end of month reports for inventory control and special accounts. Responsible for backing up accounts receivables in collections to negotiate payment terms to collect aging unpaid freight and storage charges.

Aca, All Lines License

Activities and Societies: Active member and licensed with WCCP- Association of Workers’ Compensation Claim Professionals

Aa, Court Reporting