Kimberly Bender Email & Phone Number

Kalamazoo, Mi, Us

Battle Creek, Michigan, Us

New York, New York, Us

Kalamazoo, Mi, Us

• Joined as Associate Account Manager and was promoted within a few months to an Account Management role based on strong organizational skills, time/budget management, and team leadership performance. • Preside over a portfolio of multiple clients as Acting Brand Manager, ensuring brand integrity on all creative assets while improving business relations and customer retention• Design and present strategically–sound, creative briefs to the Creative Team for execution while managing daily client communications, with the ability to troubleshoot, analyze and translate client needs• Deliver metric-driven digital recommendations based on campaign tracking, measurement, reporting, and insights• Coordinate internal/external cross-functional teams in exceeding targets while maintaining project budget and timelines• Lead client-facing meetings, presentations, and event engagement resulting in growth in several key accounts and strengthened relationships with existing accounts• Serve as a marketing consultant by providing industry insights through up-to-date knowledge of industry trends

Kalamazoo, Mi, Us

• Coordinate internal/external cross-functional teams while maintaining project budgets and timelines• Strong time management skills, including the ability to manage multiple tasks, work under pressure and meet tight deadlines• Manage day-to-day client communication, with the ability to translate client needs into campaign strategy and adapt to client requests with flexibility, resourcefulness and a problem-solving mindset• Make digital recommendations based on campaign tracking, measurement, reporting and insights • Serve as a marketing consultant by providing industry insights through up-to- date knowledge of industry trends• Lead client facing meetings, presentations, and event engagements

• Served as a creative innovator, a strategic consultant, and business plan developer. • Worked conjointly with Marketing Director to develop a new brand, brand name, tagline, standards, and marketing materials. • Conducted marketing research for optimized marketing strategies.• Developed new advertising campaigns while implementing the current strategy.• Created print ads, videos, brochures, and digital marketing content.

Kalamazoo, Michigan, Us

• Spearheaded the development, management, and execution of marketing campaigns from concept to implementation, thus increasing business opportunities.• Managed the marketing function by designing and implementing effective marketing and advertising campaigns supported by detailed market research • Collaborated with the Sales and President of Project Management to develop and prepare relevant promotional materials and targeted marketing communications for increased visibility• Improved the organization's competitive advantage by conducting competitors' research, thus identifying opportunities for improvements in its marketing strategy• Coordinated and executed internal and external promotional events and trade shows through intense planning, strategic networking, developing schedules, and delegating assignments for increased publicity

• Managed and oversaw the success and profitability of the company by strategically managing staff, operations, scheduling, and ensuring superior customer service at all times• Achieved team quantitative and qualitative targets through supervision and training of front and back of house staff • Consistently exceeded goals in up-selling/marketing of products with a focus on customer service, satisfaction to promote repeat business.

• Provided administrative support by managing the front desk operations and appointment-setting while maintaining a clean work area and ensuring the smooth flow of operations• Maintained strict confidentiality while organizing patient files for easier retrieval and established relationships with patients and vendors to promote a positive environment• Displayed exceptional customer service by attending to all customers promptly and accurately resolving all their queries