• Develop, communicate and implement operational plans related to product shipping to various terminals• Monitor actual performance versus plan and engage cross-functional efforts to resolve performance issues• Support Global Supply Chain initiatives by interfacing with other supply chain personnel in the business and shared services• Identify and implement new opportunities to deliver the lowest cost solutions• Demonstrate analytical skills, initiative, ability to work in a team environment and supply chain management

• Prepare financials and operational capability and reconciliation reports for review and submittal to Fuel Accounting• Analyze and provide reports on inventory variance trend levels for 31 terminals, which include a combination of rail, pipeline and barge terminals • Analyze monthly P&L statements and review budget variations • Prepare reports which track capital project expenditures• Build relationships with railroad companies across America that service AmeriGas terminals• Serve as a liaison between internal and external parties during contract development and negotiation stages• Track contract performance and renewal opportunities• Solicit and market 3rd party storage services at facilities in a proactive, creative manner to expand usage and profitability at the terminals • Research demurrage charges for accuracy and rebilling of 3rd party customers • Seek and coordinate strategic site locations for Trans Flow Operations with the Supply TeamKey Accomplishments:• Managed key project streamlining inventory reports from all terminals into a comprehensive database, resulting in substantial terminal performance reporting improvements. • Developed a more efficient system to capture details of terminal operations

• Develop, maintain and support wholesale propane sales in Great Lakes region • Generate new sales through inside sales • Produce customer data reports for customer presentations, reviews, quotes and/or proposals • Ability to establish and develop both internal and external relationships and build client accounts • Decide cost, supply/transportation options and profit margins • Responsible for credit and collection calls to customers as required to reach A/R goalsKey Accomplishments:• Far exceeded new customer and sales goals in my designated region each quarter• Promoted internally to analyst position

•Assess employee performance and quality of work by completing regular observations and reviewing ESM call recordings; provide feedback and support development through monthly coaching sessions, quarterly check-ins, and annual reviews for direct reports; conducting these assessments and coaching sessions is an essential part of this role•Make recommendations for individual and team development based on performance reviews, and provide guidance and coaching to direct reports on an ongoing basis•Initiate, design, and deliver departmental training and developmental activities that cover a variety of topics•Lead the development of criteria for evaluating the effectiveness of training programs•Oversee personnel activities, including interviewing, hiring, and terminating employees as necessary, etc.•Encourage professional growth and foster cooperation amongst staff members and departments•Partner with the Director of Admissions or appropriate manager to provide feedback to the Marketing Department to support business objectives•Act with integrity in all situations regardless of circumstances to ensure compliance standards are met

Identify new sales opportunities for Microsoft SQL Server tools within IT environments. Generate business revenues from new and existing customers in assigned territory. Maintain a good level of service and support with existing customers. Occasionally travel to customers’ site and various industry trade shows.

Cold call daily within assigned territory to DBA level through VP level to discuss opportunities for mainframe software. Begin sales cycle by setting meetings and trials with prospects. Participate in technical conferences, tradeshows and technical user groups across America. Occasionally present at customer onsite visits.

Sell and renew maintenance contracts to existing customers. Ensure customers are up to date on existing accounts. Actively seek new business via outbound calling and warranty conversions.

Coordinate Verizon Value Visits for employees of Major Accounts. Sell and promote current wireless products, services and promotions to business accounts’ employees, targeted associations, and potential customers at trade shows, fairs, and community events. Target new business accounts via telemarketing, cold calling and referrals. Provide customers with the highest standard of customer service through follow up contact and consultation.