Assisting customers in New and Use Car sales

Men's Clothing Store

How ever my company has closed my location for good, so I am on furlough. Men’s clothing and accessories. I returned there as Part time customer service in Tuxedo area while working another full time job. In November I was offered my current position now I always give outstanding service to all customers and assist with men wardrobe. I also assist with opening and closing the store operations. Assist with receiving and shipping merchandise to customers and other locations, assist in maintaining appearance of the store.

Sales and credit, search for Talent implement strategy’s , Customer come first program, assist in operations,

Provide outstanding customer service, restock merchandise, assist with repair tickets, take payments, clean durning down time, study and do work booklet for future training for becoming store manager, learn as much of what it takes. Keep Pride in all that is expected of me.

Establish great customer service with my clients and build long term relationships. Maximize my sales in fun way that will give my clients awesome experience and look excellent. Always assist others in sales when needed. Provide passion understanding. Learn everyday to better yourself. Always greet your customers in timely manner. In down time put away merchandise and clean. Make sure you always measure your clients in the process introducing wardrobe.

Meet and Exceed Sales plans and metric goals, monthly bulk counts on shoes and accessories, Maintain POS System, Sales Inventory Report, Ratio Reports, Emails, Sales Reports, Jamm Reports, Metric Reports. Give Performance Reviews yearly to associates, Responsible for Cash and Deposits, with taken deposit on daily bases as needed. Interviewed job candidates and made staffing decisions, Managed staff with 3 Assistant Managers and Part time associates. Assigned employees to specific duties to best meet the needs of the store, Network and communication with other stores with in the area. provided always World Class Service and work with PRIDE.

Provided cleaning and make-up facials, utilize the email data base to keep in touch with all Clients by phone calls, and mailings of cards for up coming Gift with Purchases. Scheduling facial as follow up from there gift with purchase. Control inventory of merchandize so that we could reorder product from sell outs and close to. Maintain samples and tester for facials and try products before purchase. Keep track of register on opening and closing to return to customer service on closing nights. Assist other cosmetic counters with clients. Always give World Class Service

Manage staff of 5 sales Associates, 1 lead, and 1 assistant manager, kept control of paper work on daily base, count inventory to keep up with on hand product, make deposit as needed, count register to keep control of system. Network and visited other location to keep in connection with others, Interview candidates and make staffing decisions. Always provide world class service.