Kimberly Carter Email and Phone Number
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Since founding my consulting practice in 2006, I continue to provide my clients with management consulting expertise garnered from working in private, and public sectors, and domestic and international organizations. From my ranch in the Shenandoah Valley of Virginia to the offshore BPOs/call centers, multinational corporations, and manufacturing facilities throughout the globe, I am adept at cultural navigation as well as effectively working at all levels of my client organizations and their geographically dispersed teams.Leadership: Provide clients with diverse international portfolio/program/project management expertise, over a decade of successfully leading large, complex multinational projects across industries: from technical programs spanning multiple years to facilitating strategic planning and execution. Change Management: Consult with organizations to develop sustainable, measurable high-performance change initiatives to support business goals and objectives. Employing best practices, systems, and tools to measure, calibrate, and transition client organizations simultaneously root to top toward adoption.Benchmarking: Establish measurements through organizational, task, and performance analyzes as well as evaluation methods to assess workforce effectiveness, determine outcomes of programs from human capital management, learning & development initiatives, lean manufacturing, and technology integrations among others to realize productivity gains, return on investment, and organizational expectations. Technology Integration & Migration: Lead client and vendor teams throughout the SDLC applying AGILE as well as waterfall best practices to deploy successful programs. Moving clients from premise to cloud while engraining OCM into every solution.Cross Industry Experience:My client base includes: Finance, Insurance, Manufacturing, Healthcare, Technology, Government, Higher Education, Pharma, among others. Specialties: Global Portfolio/Program/Project Manager On-premise to Cloud migrationsBusiness Transformation/OCMStrategy ExecutionTechnology Integrator Instructional Designer Sales Learning & Development ExpertMRP, ERP, WFM, HCM ExperienceLife Sciences ExpertiseChange Management Broker Team Builder Multilingual Effective Verbal/Written Communicator Business Analyst Microsoft Project, Office, SharePoint, Skype for Business Expert
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Principal ConsultantCarter Strategic Solutions, Llc Jun 2006 - PresentPresident/Owner responsible for building an independent, full service management consulting practice. Develop client relationships, translate client needs into defined, actionable programs, and oversee program executions. Negotiate contracts and ensure quality services are delivered on time and to clients’ satisfaction.
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Sr Management ConsultantThe Janssen Pharmaceutical Companies Of Johnson & Johnson Jun 2022Raritan, New Jersey, UsProvide business strategy, value/impact, and change management expertise to execute R&D data science programs. Leverage knowledge of AI/ML, program/project management, and applied, advanced communication skills to build understanding of opportunities derived from rich, big data for studies and trials. Led cross-functional stakeholders to align strategy and implement organization-wide development model. -
Sr. Global Management Consultant4 Square, Llc Jan 2021 - Jan 2023Healthcare business expert leading startups, M&As, and turnarounds toward organizational change, transformations, and integrations with long-term sustainable outcomes.
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Sr. Management ConsultantVoyage Advisory Jul 2020 - Feb 2022Chicago, Illinois, UsLed multiple client projects from education, manufacturing to business process outsourcing. -
Sr. Management ConsultantVolvo Group Trucks Operations Feb 2018 - Apr 2020Göteborg, SeDesigned data management and business process solutions for paint factory expansion. Led ERP integration for two factories. Evaluated eMotor, AI, SCADA, MOMs, MUMs systems for Volvo and Mack trucks. Employed change management strategies, facilitated business requirements gathering, mapped and designed data visualization factory floor to GM for data-driven decision-making. -
Sr. Managemant ConsultantGovpilot May 2017 - Feb 2018Manasquan, New Jersey, UsContracted by CEO for two phased program to prepare GovPilot (start up technology firm) for sustainable growth. Conducted organizational analysis, presented recommendations, and garnered buy-in. Facilitated strategic planning and led execution. Constructed new leadership structure. Identified and recommended internal promotions and provided leadership training to new team. Led national search for director of sales and marketing.Created Learning & Development Program: Designed learning structure and content, Implemented LMS. -
Global Program DirectorVerint Sep 2014 - Jan 2017Melville, New York, UsContracted to lead global Workforce Automation initiatives for Fortune 500 companies throughout South America and Mexico. Successfully engrained OCM while leading large global program migrating client BPO from premise to cloud including data centers across Europe and South America. Led cross-functional, multinational virtual teams. Structured governance, resource models, and led PMOs responsible for the implementation of large Workforce Management initiatives encompassing: new technologies, upgrades, hosted (cloud) solution models, business managed services, and dedicated technical support services. Increased clients' efficiency through key performance indicators (KPI), training, and improved processes. Decreased risk of costly system outages through proactive concierge service support. Implemented continuous performance improvement cycles across people, processes, and technologies. -
International Program ManagerPrudential Financial Oct 2013 - Aug 2015Newark, New Jersey, UsRequested to lead second Global Market Intelligence Initiative – Corporate Compensation. Led selection and implementation of the Reward tool to automate Corporate Compensation’s market data analyses to create and maintain competitive compensation structures. Designed Market Intelligence (MI) Organizational Structure. Facilitated the process re-engineering for the MI team and outsourcing model. Recruited, trained, and integrated new MI resources. Facilitated the development of MI Standard Operating Procedures (SoP). Developed and led change management initiative. Selected to lead Special Project for CEO: first global associates award in recognition of Prudential meeting its financial goals in 2013. Identified and led all workstreams across Finance, HR, and Global LoBs. Ensured confidentiality was maintained so that CEO could announce award at annual Town Hall. -
International Program ManagerMetlife Jan 2011 - Sep 2013New York, Ny, UsChosen as Sr. Team Lead for integration of European insurance acquisitions across Europe. Created and led test program to ensure Oracle Financial was successfully deployed in 15 countries. Designed and led change management per country. Crafted and executed communication strategies. Created training plan and provided sessions in multiple languages. Constructed and implemented post Go Live support model. Led, analyzed, and reported testing outcomes. Oversaw integration of EU and US financial reporting policies in system processes. Outlined issues encountered and facilitated sessions to develop solutions through the system and new and/or modified processes. Ensured timely Go Live in each country to meet US/EU financial reporting requirements. -
Strategic Account ManagerPeformance Development Group Mar 2010 - Dec 2010Malvern, Pennsylvania, UsPartnered with clients to identify ways to improve talent management, increase workforce performance, better leverage learning investments, and strategically plan for the highest business optimization. Recognized as top strategist and problem-solver energized by challenges, driven to attain the highest results, and ultimately rewarded by client satisfaction. Applied expertise as a seasoned learning & development-management consultant, professional facilitator (English/Spanish), and educator, focused on designing optimal client solutions. -
International Program ManagerPrudential Financial Sep 2008 - Jan 2010Newark, New Jersey, UsPartnered with head of Market Intelligence/Corporate Compensation to lead the implementation of Global Pay for Performance Initiative – Market Intelligence, Corporate Compensation. Led worldwide pay for performance program; including the design/implementation of new technologies, processes, and change management. Conducted systems needs analysis, developed Request for Information (RFI), managed vendor responses, facilitated RFI review and selection of on-site vendor demonstrations, leading to tool selection. Managed the full life cycle of compensation software tool: global business requirements, programming/development efforts, systems testing, pilot program, and country implementations. Collaborated with IT to establish data connectivity with domestic and international instances of PeopleSoft and the global compensation tool. Consulted with international HR stakeholders on implementation of global pay for performance/grading initiative, utilization of market intelligence data in designing salary structures, and change management/communications programs to reach all levels of organization. Managed stakeholder expectations, resources, budgets, project plans, communications across organization, and program knowledge base inclusive of all training materials and presentations/communications templates. -
Senior Learning & Development/Change Management ConsultantEndo Pharmaceuticals Sep 2007 - Sep 2008Malvern, Pa, UsLed the implementation of $1.5 million Human Capital Management program which included: enterprise wide learning, performance, compensation planning and management system. Increased efficiency with new web-based system by moving to a single repository for all learning, performance, and development needs. Conducted organizational needs analyses: interviewed stakeholders and translated business requirements into system design. Led, designed, and implemented change management/communication program to support enterprise-wide human capital implementation initiative. Established metrics for performance measures and ROI of new enterprise-wide system. -
Senior Healthcare Management ConsultantTenet Healthcare Aug 2006 - Aug 2007Dallas, Texas, UsDeveloped and led multiple programs to expand business, improve position in community, increase patient and employee satisfaction, HR practices, and organizational effectiveness. Redesigned and implemented: women’s health program, breast cancer program, monthly new hire orientation program, community outreach, pet therapy. Led management training and coaching programs to assist HR in employee satisfaction improvement initiative. Evaluated performance management and compensation processes resulting in employees receiving more timely feedback, formal reviews, and merit increases based on market intelligence. Improvements decreased attrition of nursing staff by 30 percent. Led analysis of outsourcing practices to establish a cost-effective blend of nursing FTEs and contract labor based on seasonal units’ needs and best leveraging all resources. Facilitated strategic planning sessions with executive team, developed business plans, OCM, and executed strategies. -
Senior Global Learning & Development Team Leader (Formerly Pfizer Animal Health)Zoetis Apr 2004 - May 2006Parsippany, Nj, UsRecruited to improve selling skills, increase knowledge of disease states for 300+ sales representatives, and manage projects and programs. Led key sales expansion with the senior sales director to improve company’s penetration in growing business sector: Analyzed existing workforce skill sets, identified gaps, reviewed products, and sales processes. Highlighted the need for new roles & responsibilities, designed job descriptions and aligned competencies. Designed performance and development program and built management toolkit to reinforce behaviors, conduct in-field observations, and identify development opportunities. Facilitated group dialogue on how to avoid product cannibalization due to depth and breadth across product lines. Collaborated with cross-functional team to outline new compensation program. Managed the design, development, and delivery of all learning programs through sound project management and adherence to instructional design standards. Project managed remote, cross-functional teams for all learning programs. Developed learning programs to support the Sales Field Force, Veterinary Operations, Sales Operations, Public Affairs, new product launches, and field force expansion initiatives. Designed and facilitated the following customized programs for internal and external audiences: Value Selling, Change Management, Team Building, Identifying High Payoff Activities. -
Director Professional ServicesTech Resource Group, Inc. Jul 1998 - Apr 2004Promoted to build a professional services practice to better meet clients’ needs and generate new revenue stream: Workforce Automation/Management (WFM). Developed Professional Services Organization: project, program, and management consultants. Defined roles and responsibilities. Created staffing model, service offerings, and pricing matrices. Established processes, procedures, and methodologies of the practice. Directed all evaluations of learning outcomes for clients to include return on investment analyses. Designed learning strategies and solutions for Fortune 500 clients. Led large implementation teams to execute all strategies and solutions for domestic and international programs. Implemented Professional Services Sales Leadership program. Won multiple year, multi-million dollar professional services contracts with Pfizer PGRD, Microsoft, GSK, Office Depot, Wachovia, Synovus among others. Expanded relationships and new business within existing accounts by 200 percent. Increased profitability by 100 percent, tracked contract revenue, created forecasts, and managed pipeline. Developed all customized program scopes for clients short and long term yielding optimum profitability for TRG and highest quality delivery of services for clients.
Kimberly Carter Skills
Kimberly Carter Education Details
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The George Washington UniversityInternational Affairs - International Business -
La Univ. De HabanaTelecommunications -
University Of ValenciaSpanish Literature -
Virginia Commonwealth UniversitySpanish Literature -
University Of North Carolina At Chapel HillCuban Studies
Frequently Asked Questions about Kimberly Carter
What company does Kimberly Carter work for?
Kimberly Carter works for The Janssen Pharmaceutical Companies Of Johnson & Johnson
What is Kimberly Carter's role at the current company?
Kimberly Carter's current role is Principal Consultant.
What is Kimberly Carter's email address?
Kimberly Carter's email address is kk****@****ter.com
What is Kimberly Carter's direct phone number?
Kimberly Carter's direct phone number is +197336*****
What schools did Kimberly Carter attend?
Kimberly Carter attended The George Washington University, La Univ. De Habana, University Of Valencia, Virginia Commonwealth University, University Of North Carolina At Chapel Hill.
What skills is Kimberly Carter known for?
Kimberly Carter has skills like Change Management, Program Management, Project Management, Training, Training Delivery, Leadership, Organizational Development, Management Consulting, Talent Management, Spanish, Strategy, Strategic Planning.
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