Company Details
- Employees
- 29
- Founded
- -
- Address
- 320 W Ohio St,
- Phone
- 312.869.8000
- he****@****ory.com
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- voyageadvisory.com
- Keywords
- Contact Center, Customer Experience, Back Office, Customer Care, Customer Service, Process Improvement, Center of Excellence, operations transformation, change management, service operations, manufacturing, data analytics, program office, process excellence, public sector, private sector, utilities, process automation, drive efficiency, lead key programs, technology solutions, vendor evaluation, core requirements gathering, future system strategy, project management, strategic advisory support, communications, governance planning and design, technology adoption, volume and trend analysis, time in motion studies, resource modeling, systems for managing, process evaluation and redesign, organizational design, workforce management, metrics, reporting and scorecards definition, automation and self service strategy, activity decomposition, forecasting, scheduling, speech analytics, speech analytics program design, service design, knowledge management, knowledge management program design, contact center transformation, customer experience programs and metrics, gamification.
- HQ
- Chicago, Illinois