Work directly with baker/owner on all BOH components of recipe preparation and execution of bakery items, work FOH operations as needed, assist guests with daily requests and special orders, assist with training of new staff members. Bakery produces freshly baked breads/rolls/buns, cookies, Danish, cake, muffins and scones, donuts (fried and baked), sweet breads and croissants, and much more. Daily responsibilities include product measurement and mixing, proofing, baking, decorating, allergen and product awareness, store set up or break down, completing special and catering orders, cash handling, and staff training.

Assist guests with selecting and booking requested spa services. Provide exceptional and personalized guest service in a Luxury Hotel and Spa environment. Maintain knowledge of available products and services offered within Spa and Fitness Center. Provide personalized and professional service to spa and hotel guests as they arrive, enjoy facilities, and exit the spa area. Efficient in FOH opening and closing operations, including POS system operations, cash handling, and assisting with additional staff or operational responsibilities.

Assist with daily operations for all F&B outlets, including signature Richard Sandoval Maya Restaurant, Lift Marketplace & Café, Starbucks, In-Room Dining, Lobby Bar and Laps Pool Bar (seasonal). Order and maintain inventory of operating and marketing supplies, uniforms and retail merchandise. Programming and updating POS system.Set up accounts with new vendors, maintained loyal business relationships and processing of AP/AR.Responsible for opening new Starbucks Licensed Store in August 2014.Hiring and training of Starbucks and front of house departmental staff; both seasonal and year round.Planning, training, staffing for Starbucks promotional offerings.Payroll for FOH Food and Beverage Department.Planning, marketing materials and execution of holiday and special events.Assist with creation of branded marketing and menu materials.Reporting and knowledge of sales, labor, cost and inventory to maintain fiscal responsibility.Disciplinary tracking, behavioral coaching and service management, as well as coaching, training and recognition of team and property successes.Cash bank distribution, daily cash drops and bank audits.Able to retain a consistent and motivated team in a location with high seasonal turnover.Consistent high scores in Starbucks QASA biannual inspections.Recipient of “Manager of the Quarter” in 2015.

Create, maintain and print all outlet menus, marketing materials and branded collateral.Processing of payroll items, banquet event and service charge information, new vendor accounts,employee benefits and statuses.Order and maintain inventory of operating and marketing supplies, uniforms and retail merchandise.Properly routed agreements, contracts and invoices through all processes and levels. Fostered strongrelationships between all hotel departments.Monthly marketing visits with local businesses to build and maintain strong community relationships.Assist Banquet and Catering team with payroll, software programming, event set up and execution,menu creation and staffing needs or updates.Planning, marketing and execution of holiday and/or special outlet events.Recipient of “Malama Award 2014” for Administrator of the Year.

Daily operations for all F&B outlets, including on-site restaurant, poolside bar, marketplace and special events & catering.Ensure outlets are compliant with brand standards and annual inspection requirements.Knowledge of sales, cost and inventory.Update and maintain outlet menus, POS system and staff education. Knowledge of state liquor and state health laws and regulations.Disciplinary tracking, behavior coaching and service management, as well as coaching, training and recognition of team & property successes.Maintain and build loyal relationships with owners, guests and vendors.

Create, maintain and print all outlet menus, marketing material and branded collateral. Payroll processing.Banquet Event planning: General inquiries, contract bookings, deposit schedules, all event details and BEO distribution, execution and post event client follow up.Monthly inventory.AP/ARMarketing visits with local businesses, concierge and residents.Assist with daily F&B operations as needed.