Kimberly Fields Email & Phone Number

Woodbridge, VA, US

Washington, DC, US

Reston, Virginia, US

Responsible for resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures to ensure appropriate function of hardware, software or system functional specifications.Analyzes, troubleshoots and resolves issues with IT infrastructure including user systems, servers, storage and.

Reston, Virginia, US

Responsible for effective provisioning, installation/configuration, operation, and maintenance of Windows and Red Hat Linux operating systems, software and related infrastructure. Ensure that operating systems, software systems, and related procedures adhere to organizational values, enabling mission success.Provide effective utilization of AWS cloud.

Falls Church, Virginia, US

Manage 5 areas of support within one Task OrderManage all activities related to the staffing and operation of an information systems help desk, customer support desk, ADPO, ADMP and Remedy Team.Supervise assigned staff, which may include subordinate supervisors, in support of networked and stand-alone computer users and systems.Direct staff in recognizing.

Cary, NC, US

Falls Church, Virginia, US

Assists with the management of AD infrastructure including user and group management. Assists with NOC overflow and escalation. Provides advanced support for hardware, peripherals, and network access. Researches and recommends techniques to reduce help desk repeat calls. Workstation OS and application patching. Provides phone-based technical support..

Supervises all communications assets and functions for Explosive Ordnance Disposal teams dispersed over 20 states in support of homeland security, FBI, and federal law enforcement. Manages a communications team comprised of 40 professionals located in four states. Manager for all automations, wireless, Voice over Internet Protocol (VOIP) and Secure Voice.

Arlington, Virginia, US

Team leader responsible for the planning, coordinating, and troubleshooting of a 55,000 user network. Resolved 3,000 plus trouble tickets which directly resulted in a 40% overall improvement to the network. Ensured network integrity during several important transitions amongst units which ensured zero degradation of network operations. Played a key role in.

Arlington, Virginia, US

2005-2008Responsible for a Top Secret Communications Security account consisting of 600 + line items, servicing 10 account holders and 250 secure telephone units (STE). Experience with Global Secure Module, Iridium phones and Army Key Management System (AKMS). Maintained 100% accountability of $250,000 worth of Communications Security equipment used to.

Arlington, Virginia, US

Monitored assigned mission related activity and reported highly perishable and time sensitive information to national and theater level consumers on a daily basis. Prepared daily threat briefs for superiors. Conducted research used in regional threat and vulnerability assessments. Liaison with national-level intelligence agencies (i.e. NIMA, SOUTHCOM &.