Assisted the Director/CIO in the administration of the agency; performs operational assignments and field questions from internal and external customers. Prepared responses to requests and/or complaints; offers information to interested persons and or groups. Administered fulfillment of administrative detail: coordinates a variety of internal activities; performs special assignments and submits reports based on assignment required. Composed correspondence, e.g. letters, memorandums, and reports for Directors approval. Maintained the Directors appointment calendar and prioritizes appointments to provide flexibility. Researched and organized background material for meetings, conferences and or hearings. Managed the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image. Oversaw and managed the Office of the Chief Information Office (OCIO), office space, equipment and layout. Coordinated the purchase of office supplies and furniture office equipment etc. for the OCIO in accordance with County/Agency purchasing policies and budgetary restrictions. Plans and directs the work activities of the administrative support staff within the OCIO; and reviews office workflow as necessary to avoid backup and to ensure accuracy and completeness. Responsible for recruiting seniors to work within different areas of the Office of Information Technology. Effectively trained and supervised the administrative support staff with the OCIO in the performance of their duties. Demonstrated sound judgement, problem solving and decision-making abilities on a daily basis to ensure deadlines are met. Established and maintained good working relationships with all affiliated departmental divisions, County Departments, interested community organizations other government and professional organizations.

Processed and entered all merit increases, promotions, demotions, new hires, reallocations, and address changes in CYBORG system. Ensured all Past Performance Appraisal Transmittal envelopes were distributed to managers 45 days prior to appraisal date. Prepared quarterly narrative Affirmative Action Report explains efforts made by OITC to provide a diverse mix of candidates accommodations made for persons with disabilities. Prepared Position Request Forms (PRF) requesting approval to create, reallocate, fill or abolish positions. Worked with SME's preparing and revising Job Announcements submitting the same to the Director and OHRM for approval. Prepared electronic reports summarizing personnel activities (i.e. hires, resignations and retired employees) submitting to the Director and Supervisors by the close of the month. Prepared meeting agendas for Director and Managers on an as needed basis. Assisted with ETS issues in absence of Direct Report. Maintained knowledge of Personnel Law and Administrative Procedures. Prepared Purchase Card Request, notifying Direct Report of any discrepancies. Answered phone calls in the Directors Office in the absence of senior aide, answering question and referred to proper Team for resolution. Managed Fiscal and Contracts Management Share Point site, updating templates, documents, and spreadsheets as needed. Prepared correspondence/directives/forms and procedures in accordance with County Rules and Procedures. Maintained knowledge of Personnel Law and Administrative Procedures within OIT.