Responsible for all aspects of Avendra's Customer List Portal (CLP), and customer administration process as well as the routine allowance billing process; manages two functional teams; documented and maintained the teams processes; department lead on the redesign, re-launch and supplier training of redesign of Avendra's Customer List Portal.

Responsible for monthly supplier billing allowance process which included interpreting written contracts to establish/maintain billing programs; managed one team member; tracked and maintained supplier billing programs to ensure the accuracy, timeliness and integrity of Avendra's billing process; and developed position processes.

Responsible for managing the flow of supplier contract document production to ensure appropriate prioritization and timely completion by the team of two contract analysts; provided additional bandwidth to prepare contracts, amendments, indemnity agreements and confidentiality agreements; documented and maintained department processes; conducted post-audit reviews of contracts to ensure information accuracy in Avendra's CRM system; trained contracting associates on how to move through contract production and contract templates.

Provided all administrative support for the President/Chief Executive Officer and CFO; acted as Project Manager during the company’s renovation and expansion of current office space to include designing the new and existing space, purchasing new furniture, selecting various contractors (AV equipment, cabling, painters, etc.), coordinating the temporary displacement of associates, etc.; acted as Project Manager for the design and installation of the company’s exterior building signage; planned and coordinated company summer outings, holiday parties, Board of Director meetings, offsite corporate and executive management meetings; and participated and completed various company projects, such as market basket entry, expense report audits, contract audits, PDI planning and day-to-day PDI functions (temporary), contract analyst (temporary), etc.

Supported the Senior Vice President of Human Resources and the Human Resources Department for the Eastern Region

Avendra was formerly known as The Marketplace by Marriott, a department of Marriott International.Provided all administrative support for the President/Chief Executive Officer; provided various HR functions during the company start up months i.e., supervised the set -up benefits/payroll, set-up and administered the 401(k) program, prepared offer letters, set-up personnel files, oversaw the completion of necessary HR forms, assisted in the coordination of the separation of Marriott and Avendra, etc.; acted as Project Manager during the company’s $2.7m relocation to include the design and the selection of new space, bidding and securing architects, contractors, furniture, signage, phone system, cabling, movers, various office equipment, etc.; oversaw all management aspects of the facilities (a 39,000 square foot), managed departmental budget, and supervised departmental staff.

Position provided all administrative support to the General Manager/Executive Vice President, The Marketplace by Marriott (MbM); and coordinated department relocation and expansion project within Marriott’s Headquarters; audited and processed accounts payable, expense reports, and deposited incoming A/R.

Position managed and supervised staff of 10 - including HR, IT, Support Services, and Administrative Office Assistants; prepared and managed a departmental budget of over $2m; oversaw all aspects of facilities management for a 12,500 square foot corporate office; and coordinated/led office expansion and renovation project, which included construction, staff relocation, negotiating contracts, and purchasing office furniture.

Position provided all administrative support to the President and the Executive Vice President; managed drafting and tracking client agreements, etc.

Position provided all administrative support to the leasing department.

Position provided administrative support to the Director Executive Support Services and the President of the Association.