Responsible for building and maintaining website pages using a proprietary CMS; creating landing pages for ad campaigns, content creation for websites, social media, and newsletters; email marketing and list management; physician video management; reputation management; healthcare regulatory requirements such as website accessibility, and price transparency.Website Management: -Make daily website updates, including service line updates, blog articles, videos and images-Responsible for website content governance and annual review-Works with the company's business office to meet federal price transparency guidelinesEmail Marketing: -Plan, design, and send email newsletters to the patient base-Analyzes and optimizes story selection and placement to improve performance-Led a 14% increase YoY in the company's patient base

-Developed communication strategies, digital marketing content, and training protocols for the practice brand -Researched and developed targeted ad campaigns for services, products, and social media content -Served as an office administrator for the practice by creating meeting agendas for staff meetings, protocols, schedules for staff, inventory management, and administrative duties-Performed ongoing talent acquisition efforts for the practice and conducted interviews with candidates -Implemented an internal task management software, ClickUp, to enhance productivity among all departments-Oversaw and managed staff's usage of ClickUp through weekly 1:1 staff meetings with the Medical Director-Orchestrated annual events (Toy Drive, Shoe Drive, etc.) by sending out press releases, newsletters, developing and overseeing all marketing efforts, as well as tracking progress -Trained and managed all Marketing Assistants

-Oversaw all administrative duties (filing, greeting, data entry, inventory, etc.), scheduled meetings, and worked collaboratively with cross-functional teams-Formulated and implemented an “Employee/Visitor Incident Report” agency-wide aiding the organization’s CARFaccreditation helping bolster potential funding-Contributed to onboarding processes by identifying temporary admin assistant candidates and conducting interviews-Supervised up to 5 temporary admin assistants and guided/trained them across basic office skills resulting in 2 members finding permanent employment

-Collaborated with store manager on budgeting, sales goals, and merchandising which resulted in my promotion from sales associate to manager in 6 months-Led a team of 7 ensuring monthly sales goals were always met as a result of effective cross-selling-Spearhead Lane Style Studio by consulting with customers on an appointment basis etc. helping build client rapport resulting in team meeting the monthly quota-Orchestrated store merchandising layouts on a quarterly basis and/or as needed

-Oversaw all administrative duties and daily business operations such as scheduling, payroll and payment processing, shipping and receiving, etc.-Built the company’s website and Instagram presence where I monitored online presence of the company’s brand and engaged with users, resulting in stronger customer relationships, foot traffic, and overall sales by 10% within 5 months

-Develop engaging lesson plans , Provide homework assistance, academic enrichment and physical activity-Create an inviting environment that fosters a sense of belonging, Support students in making positive behavioral choices-Identify student needs and communicate to Site Director, school authority and parents, Ensure student safety by assisting in set up, break down and ongoing site maintenance in an effort to keep the school or community clean and orderly for the students