Kimberly Ortegel, Ms Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

- Casted all North America QAs onto projects keeping in mind both what is best for the company's needs and the QA's career goals.- Supported sales efforts with documentation and presentations of how the Quality practice can help the client meet their and their customers' needs.- Lead various internal QA initiatives including career paths, expectations at different band levels, onboarding, skills tracking and setting up a people leadership pairings.- Involved in performance management, financial and structure decisions.- Integrated into an aerospace company team building software to support the production of engines. Building quality best practices and processes. - Found and investigated several data issues for the aerospace project. Finding these was crucial to the project's success as the quality of the data built trust with our end users and potentially even saved astronauts lives.- Lead a diverse team of up to 10 on shore and near shore QAs over two projects and 4 teams.- Handled communication with clients both during times of success and times of concern. In those times of concern, working with the team and the client to find and lead a path forward to success.- Built cooperative, empathic and trusting relationships with clients as well as team members. This has led to successful teams with great culture.- Communicated quality concerns as early in the process as possible. Often as early as the design phase.Update both QA and team processes in order to help the team be successful in efficiently releasing a quality product.- Raised risks as early and often as possible. Providing suggestions on how to mitigate them.- Created Quality strategy, non-functional requirements, test plans, test suites, regression suites, knowledge transfer and any other types of needed documentation.- Reported out Quality metrics including items around defects, test cases and automation stats and coverage.

Chicago, Illinois

- ​QA Lead for Agtech teams working with manual and automation QAs on a front end mobile project and a web full stack project.- Wrote mobile automation tests using Swift and XCUITest for iOS as well as Java and Expresso for Android- Built regression suites for a React Native iOS and Android mobile app as well as multi-browser web applications. This allowed the team to be very thorough in regression testing.- Coded automated test scripts for mobile and web apps using JavaScript, Appium and Selenium.- Lead and coached less experienced QA coworkers in Argentina which helped our dual located team work more efficiently and become more united.-​ ​Found and reported many detailed technical defects throughout a full stack project that helped keep a cohesive look and feel to the applications and create a great customer experience.- ​Performed root-cause analysis of frontend issues and tested backend changes using Postman and Charles Proxy- ​Created and executed a testing plan for a voice interactive Alexa project.

Lisle, Il

Lead QA on Fast Load for DB2• Designed and implemented automated test cases using Python which where stored on Github and run from Jenkins that allowed a 60% reduction in time spent on script creation thus increasing QA efficiency.• Composed test plans and automated testing scripts to test a zIIP processing project which manipulated over a billion rows of data resulting in a reduced CPU processing from 7,750 seconds to 401 seconds which was a 95% offload to the zIIP processor. • Mentored new team members on creating test plans, creating automated test scripts and performing regression test scripts resulting in faster productivity in less time. This included on-site and off-shore resources.• Solid reputation for stating hard truths during Agile Scrum retrospective meetings which helped the team address issues and become more efficient.

Lisle, Il

Innovative role that combined testing and development.• Took responsibility for a reoccurring 3rd party remote testing project without having any experience working in the remote environment. Worked through the process and created “how to” and “helpful hints” documents so that future rounds of this testing are more efficiently.• Analyzed and improved upon existing regression scripts to allow them to work with updated versions of 3rd party code and found multiple new bugs which were reported to development.

Lisle, Il

Level 2 Technical support• Received “Delights Customers” award for reducing the mean time to resolution on customer issues.• Worked in a Waterfall life cycle environment then transitioned into a Kanban Agile environment which kept issues more visible and ensured correct prioritization to best serve our customers.• Reviewed other developers code to ensure good coding practices.• Debugged, coded fixes and unit tested issue for the Fast Load and Rapid Reorg products.

Ms, Computer Science

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