• Oversee all HR needs for 5000+-employees and the needs of business partners • Migrated legacy HRIS system to new technology to minimize business impacts.• Functioned as staff member advocate, encouraging, and supporting employees to identify and resolve conflicts.• Eliminated discrepancies in financial reporting and recordkeeping through accurate preparation and management of monthly budgets.• Worked alongside global business leaders to deploy new training strategies.• Partner with Talent Strategy Team to foster employee’s retention through training and development programs

• Manage daily reports to ensure system data accuracy• Process high volume of transactions/ reporting in the HRIS systems to maintain data integrity• Train new employees on the Data Admin Team

• Provide Benefit Information to employees and retirees who call, email, or fax the Employee Services Department • Troubleshoot problems and provide solutions to employees regarding their benefits• Communicate with our vendor contacts to implement benefit eligibility • Process High volume benefits information for employees. • Updated Process Documents for the department • Executed Benefit Packages during Open Enrollment for two large Acquisitions• Created a working Task List in Excel for the Employee Services Department to use for training purposes

• Front desk administrator at large volume medical office • Providing exceptional patient care to patients with diverse needs and personalities which strengthens my interpersonal skills • Motivated team player who covers other offices within the group as needed • Train new employees on front desk process, entering insurances, patient care and customer service• Complies with patient confidentiality and HIPAA Laws, keeping all personal health records private and confidential • Office leader for company Wellness Program

• Managed daily operations for the rental branch• Boosted productivity, cut costs, fostered efficiency, and ensured profitability • Interacted with clients to provide excellent customer service and solved rental issues• Marketed to new and existing clients to build rental fleet • Managed corporate accounts for branch and created a marketing analysis to ensure repeat business and new business opportunities • Trained new employees in marketing and sales • Demonstrated ability to manage a business effectively• Awarded for high net sales (top 20% of sales charts)• Awarded for Multicultural Leadership through community involvement