Kimberly Whitfield Email and Phone Number

Manages daily operation of multi-level organization and functions, including administration, customer service, finance / accounting, contract management, Human Resources and IT, of a segment of the organization’s branch operations. • Participates in developing, interpreting and implementing organizational policies and procedures.• Ensures employee conformance to established practices, and proper employee training.• Prepares related reports and audits current procedures to monitor… Show more Manages daily operation of multi-level organization and functions, including administration, customer service, finance / accounting, contract management, Human Resources and IT, of a segment of the organization’s branch operations. • Participates in developing, interpreting and implementing organizational policies and procedures.• Ensures employee conformance to established practices, and proper employee training.• Prepares related reports and audits current procedures to monitor operational efficiency.• Ensures optimum performance is attained for each assigned client, across IN, TX, and Washington, DC.• Additional responsibilities as Government Proposal Coordinator.• Serves as point of contact for sub / contract administration. Show less

Ensured unit aircrew abide by Air Force Instructions and local guidance by updating and maintaining accountability and control of flight testing materials, administering exams, and producing evaluation and testing trend data reports. • Scheduled and notified crewmembers and unit leadership of upcoming and overdue testing, evaluation, and training requirements.• Updated data in training system and locally-developed computer database systems as required.• Interfaced with personnel to… Show more Ensured unit aircrew abide by Air Force Instructions and local guidance by updating and maintaining accountability and control of flight testing materials, administering exams, and producing evaluation and testing trend data reports. • Scheduled and notified crewmembers and unit leadership of upcoming and overdue testing, evaluation, and training requirements.• Updated data in training system and locally-developed computer database systems as required.• Interfaced with personnel to update Aviation Resource Management System (ARMS).• Reviewed and updated records, folders and grade books per the applicable Air Force Instructions, associated ACC Installation supplements, and locally developed guidance.• Administered classes / exams, and ensures crewmembers are scheduled for training requirements.• Prepared and executed periodic training/testing plans for approval and scheduling.• Provided weekly updates to leadership to facilitate tracking of duty status and performance report / decoration accomplishment.• Coordinated with scheduling to maximize training opportunities.• Provided daily tracking for unit Operations Supervisor, as well as weekly Operations summaries.• Generated training aids, monthly summaries, and monthly and quarterly performance reports. Show less

PROJECT / PROGRAM ADMINISTRATION Served as the first point of contact for Program Manager and Deputy Program Manager. • Served as liaison to executives and senior stakeholders on behalf of Program Managers, including managing calendars, and development and coordination of executive level meetings and conferences.• Coordinated all daily business activities and operations to include delegation of tasks and ensuring compliance with established deadlines. • Researched and provided… Show more PROJECT / PROGRAM ADMINISTRATION Served as the first point of contact for Program Manager and Deputy Program Manager. • Served as liaison to executives and senior stakeholders on behalf of Program Managers, including managing calendars, and development and coordination of executive level meetings and conferences.• Coordinated all daily business activities and operations to include delegation of tasks and ensuring compliance with established deadlines. • Researched and provided international and domestic travel arrangements for Program Management staff.  Ensured compliance with federal / corporate policies for travel authorizations and purchase orders. HUMAN RESOURCE MANAGEMENTReviewed personnel actions, including employee promotions, performance evaluations, and terminations. • Ensured all actions are thoroughly completed and processed prior to established deadlines.• Facilitated New Hire Orientations, ensuring new employees are provided with the knowledge, policies, and provisions required for success. • Validated and processed all timecards, ensuring hours worked, scheduled overtime, work schedules, and leave are properly coded and documented prior to submission for payroll. Show less

Independently managed training program for over 100 personnel in various locations. • Conducted / analyzed needs to develop customized training to ensure organizational needs were met. • Established annual training projected budgets, and monitored contract requirements and new technological advancements. • Verified all contract employees’ completion of training, ensuring compliance with federal training requirements, certifications, and IT skills. • Evaluated training vendors… Show more Independently managed training program for over 100 personnel in various locations. • Conducted / analyzed needs to develop customized training to ensure organizational needs were met. • Established annual training projected budgets, and monitored contract requirements and new technological advancements. • Verified all contract employees’ completion of training, ensuring compliance with federal training requirements, certifications, and IT skills. • Evaluated training vendors and products to establish short and long term contracts. • Conducted training evaluations and provided feedback to program managers on employee readiness and offered solutions to ensure complete readiness of all employees.  - Regularly briefed senior stakeholders on on-the-job-training and employee compliance progress. Show less

Provided executive-level project management and administrative support to the Chief of Staff Technology, Vice President of Architecture, and eight direct reports. • Tracked project milestones, requirements documentation, and delivered project reports / presentations. • Maintained administrative management and control of department resources, equipment, and supplies. • Coordinated departmental vendor invoices and assigned accounting charge codes for processing.

PROGRAM AND PROJECT MANAGEMENTManaged and executed a travel budget exceeding $500K to support Army / Marine exercise training events. • Established Standard Operating Procedures (SOPs) to improve strategies and operational processes. • Established and maintained complex administrative and electronic filing systems and records. • Maintained domestic / international travel profiles, arrangements, and corporate travel cards. • Managed conferences and meetings, travel… Show more PROGRAM AND PROJECT MANAGEMENTManaged and executed a travel budget exceeding $500K to support Army / Marine exercise training events. • Established Standard Operating Procedures (SOPs) to improve strategies and operational processes. • Established and maintained complex administrative and electronic filing systems and records. • Maintained domestic / international travel profiles, arrangements, and corporate travel cards. • Managed conferences and meetings, travel arrangements, and cost-effective supply requisitions. STAFFING AND RECRUITMENT• Ensured compliance with hiring recommendations, terminations, and employee benefits program for a $9.2M federal contract. • Analyzed job applications and served on panels to make hiring recommendations. • Processed and verified I-9 forms and supporting federal and company required documentation. Show less

Ensured all military and civilian equal opportunity complaints were in compliance with Air Force, Federal Civil Rights, and EEO laws, regulations, and policies, supporting five divisions, 10 units, and 41 host tenant units.• Interviewed complainants and witnesses to gather information and determine complaint reasoning. • Conducted and facilitated briefings, lectures, group discussions and seminars to improve organizational human relations and employee morale. • Initiated and… Show more Ensured all military and civilian equal opportunity complaints were in compliance with Air Force, Federal Civil Rights, and EEO laws, regulations, and policies, supporting five divisions, 10 units, and 41 host tenant units.• Interviewed complainants and witnesses to gather information and determine complaint reasoning. • Conducted and facilitated briefings, lectures, group discussions and seminars to improve organizational human relations and employee morale. • Initiated and maintained case files and reports. Advised commanders, supervisors, and personnel about solutions for resolving EEO concerns. • Trained 900 personnel on Equal Opportunity program policies and procedures for risk mitigation. • Determined resource requirements and managed a $100K annual budget. Show less

Program Management and AdministrationIndependently coordinated daily business activities to include schedules and delegation of tasks to ensure compliance with established deadlines, and the processing and maintenance of various administrative processes. • Provided information management support to 225 personnel supporting 60K customers.• Composed, tracked, edited, and analyzed correspondence and reports, supporting 200 personnel. • Implemented policy guidance for maintenance of… Show more Program Management and AdministrationIndependently coordinated daily business activities to include schedules and delegation of tasks to ensure compliance with established deadlines, and the processing and maintenance of various administrative processes. • Provided information management support to 225 personnel supporting 60K customers.• Composed, tracked, edited, and analyzed correspondence and reports, supporting 200 personnel. • Implemented policy guidance for maintenance of Electronic Records Management Program.• Developed and sustained office record file plan, using manual and automated file plans.• Implemented training plans that focused on career progression, compliance with standards, and presented up-to-date guidance on new policies, processes and programs.  - Revised Master Training List, identifying discrepancies critical to turning around struggling program.• Staffed and led Unit Control Center, providing 24/7/365 response readiness during time of crisis. Show less