I joined Navy Federal in July 2014, and spent my first year as a CCO MSR in Account Services and earned a Sustained Superior Performance Award. I then joined the Consumer Lending group as a Consumer Loan Processor.In August 2016, I joined Real Estate Lending Training as a Documentation Specialist. While there, I earned two promotions and two Sustained Superior Performance Awards. As of July 2019, I joined the Projects, Processes, & Risk Team in Consumer Lending as a Business Operations Analyst. In 2020, I was promoted and earned my first Exceptional Sustained Superior Performance award, along with the President's Award for Service Excellence. I recently obtained my Lean Six Sigma Green Belt and was promoted to a Process Improvement Analyst as of December 2022. I look forward to continuing to grow in this new role!In my spare time, I enjoy reading and relaxing at home with my husband and two sons.